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API calls stopped working after migrating Sendy to another server

edited 6:15AM in Troubleshooting

I moved sendy from one server to another and noticed my api calls are not working. Anyone have idea how to correct this issue?

Comments

  • Hi,

    When moving Sendy to a new server, API issues are usually caused by configuration differences rather than Sendy itself.

    Here are a few things to check:

    1. Make sure the API key you’re using matches the one shown in your Sendy's main settings on the new server.
    2. Verify that the Sendy URL in your API calls is updated to the new domain and that it’s accessible over HTTPS.
    3. Check that your server has cURL enabled and that outbound requests are not blocked by a firewall or security group.
    4. Ensure the database connection details in includes/config.php are correct and pointing to the active database.
    5. If you’re calling the API from another server, confirm that your hosting provider isn’t blocking cross-server requests.

    You can also check your server’s error logs to see if any errors are being returned when the API endpoint is hit, as this often points directly to the cause.

    Best regards,
    Ben

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