Ben
Ben
test
Comments
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Hi @meritt the most common problem is installing Sendy on a domain not registered with us. Are you installing on the domain you purchased Sendy for?
Thanks.Hi, yes, looks good to me. Can you ask MediaTemple if there's any reason why it isn't running? I'm on MediaTemple as well, on dv4.0 server. There's something I need to turn on in FTP in order for cron to work. I'm not sure if its the same for grid o…Hi @cloudcolumbia,
Did you set your cron job to run every 5 minutes?
And every 5 mins is set like this: */5
Thanks.Hey @igorsb, this will come in the next update. No ETA but I will add this feature.
in Attachments
Comment by Ben
December 2012
Thanks Kanhai, I've received your login details.
I figured the problem. Your server memory has been exhausted, the following is what's retrieved from your error log on your FTP:
[12-Dec-2012 20:02:51 Asia/Kolkata] PHP Fatal err…Hi Pedro,
The error you're getting is a 403 error. You need to request your host to turn offmod_securityon your server in order to eliminate this error.
BenHi @xuslik,
Please PM me your:
1) Installation URL, email and password
2) FTP details
so that I can check what's not set correctly? Thanks!<…Hi @clemens, you need to set your country's timezone in Settings. Then all dates will be displayed in your timezone.in Date -1 day after sign up Comment by Ben December 2012
Hi @kanhaic,
Can you please PM me these details so that I can check?
1) Installation URL, email and password
2) Access to mySQL database (phpMyAdmin e…My second test sent an email to 26,376 emails.
I've received every single email in my 'catch-all' gmail account. I waited a few hours to make sure no more emails are coming in. Here's the result:in Sendy still sending more than once to same subscriber Comment by Ben December 2012
Hi, where do you mean "mailed by amazonses.com" was shown?(Quote) Yup, that's right.Was your SES quota zero before you sent this campaign?Did you send any emails prior to this campaign?I just sent 26,376 emails in 49 mins on an EC2 micro instance running Apache/Linux:
@Ergun Does your installation show the campaign as "Sent" and the figure is "56989"? If so, emails have been sent to "56989". Was any new subscribers added to any of your lists wh…@thomashs
I just sent a test email to 26,376 emails.
Here's what Amazon SES metrics displays:in Sendy still sending more than once to same subscriber Comment by Ben December 2012
(Quote) For a software with a 'one time fee', I have pushed out numerous updates and features requested by users that I think is useful. I am constantly improving the software, pushing out updates and adding new features. Some even complained I re…As we've concluded via PM that the issue was sending from an unverified 'From email', I'll now close this thread.
Thanks.Hi @Kode, you should use the web version link from the campaign report. Not from the email you received.in Issue with webversion Comment by Ben December 2012
Please PM me your Installation URL, email and password so that I can check. Thanks.Thanks, will keep this in mind. Very happy to hear you like it so far. If you're experiencing this, you may want to set your list as 'double opt in'.
Or, create your own form and use the API to subscribe users instead. This way, you have control over things like adding captchas, or reject any kind of emails…Hi @basquen, just to check, are you using your AWS credentials from https://portal.aws.amazon.c…No subscribers have been deleted to my knowledge? If this is the default behaviour for when someone gets deleted, wouldn't it be better to keep the deleted user and mark as deleted instead so the historic data is still intact?Hi @basquen, you can't just give a client access to statistics. But you can just print it or save it as a PDF.Hi @will, have you deleted the subscriber (who clicked) from your list?And I've verified the test send of 10,000 emails was sent to exactly 10,000 emails: