Ben

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Hi,

You can write a loop in your script to add all subscribers to your list.

Thanks.

Best regards,
Ben

in Subscribing multiple users using the API Comment by Ben August 2017
Hi,

Here's a list of reasons why some records aren't imported ? https://sendy.co/troubleshooting#some-records-from-csv-not-imported

I…

in Ignore subscription status of emails from other lists Comment by Ben August 2017
Hi,

You can create a segment of subscribers that have their 'Last activity' 'Before' a certain date. These will be the inactive subscribers. For example if you imported your subscribers on Jan 31, 2016 and your segment condition is 'last …

in Find subscribers who have no activity Comment by Ben August 2017
Hi,

Each subscriber will definitely have a timestamp in their ‘Last activity’, for example when you first import a CSV or add a subscriber into the list, their ‘Last activity’ is updated. So it’s not possible to segment by ‘No activity’.<…

in Find subscribers who have no activity Comment by Ben August 2017
Hi,

Amazon SES quota is per each Amazon Web Services account. Doesn’t have anything to do with Sendy.

If you use the same Amazon SES account on another installation of Sendy, your Amazon SES quota is still the same.

Thanks…

in Are Amazon SES quotas per account, install etc.? Comment by Ben August 2017
Hi,

You can host Sendy on your current hosting, whether it’s shared hosting or VPS, 1000+ emails shouldn’t matter.

Thanks.

Best regards,
Ben

in Whether to buy VPS or shared hosting Comment by Ben August 2017
Hi,

In version 4 and up, you can now import domains to block under 'Blacklist » Blocked domains'.

Or you can create a segment in the list with th…

in Blocking whole domain rather then email Comment by Ben August 2017
Hi,

Please see → http://docs.aws.amazon.com/ses/latest/DeveloperGuide/request-production-access.html

Most importantl…

in What is Amazon SES Sandbox mode? Comment by Ben August 2017
Hi,

Try increasing your MySQL’s max_allowed_packet. Try running this query in phpmyadmin:

SET GLOBA…
in Issues exporting "unopened emails list" Comment by Ben August 2017


    
                
            
                Hi,

There's a 'Delete' API you can use to delete a subscriber off a list instead of 'unsubscribe' before you add it to another list.

Thanks.

Best regards,

Ben
            
            
                in                     Possible to move email from one list to another instead of unsubscribing?
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

Yes you can send a newsletter to your existing subscribers to ask them to click a link if they want to continue receiving emails from you. In the campaign report you can export a CSV of everyone who clicked this link, then import this…            
            
                in                     GDPR Compliance with existing data
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,


(Quote)


The WYSIWYG editors are the form fields for 'Thank you email message', 'Double Opt-In confirmation message' and 'Goodbye email message'.

Thanks.

Best regards,

Ben
            
            
                in                     Can't save any edits made to my list
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

If you have ‘Grammarly’ extension installed in your browser, it is inserting tons of code into the editor without you knowing when you're creating your campaign.

This undesired behavior by Grammarly not only causes Sendy to ma…            
            
                in                     Can't save any edits made to my list
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,


(Quote)


In that case you’d have to build your own custom subscription form with Sendy’s ‘subscribe’ API. Then you can have any fine grained control you want over your custom subscri…            
            
                in                     How can I set the name to be a required field on the subscription form?
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

A subscriber's 'Last activity' is updated when the user:

opened a campaign or autoresponder
clicked a link in a campaign or autoresponder
subscribed to a list
unsubscribed from a list
b…            
            
                in                     What defines 'Last Activity' in segmentation?
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

In this case you’d need to think about using the ‘Brands’ feature correctly. For example, let’s say you created a brand for ‘Nike’, you wouldn’t put a signup form from a list in Nike brand on ‘Adidas' website.

If you want to a…            
            
                in                     Multiple sites - one list
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,


(Quote)


Click the ‘Export’ button to export a CSV of ALL subscribers:

Screenshot:


Best regards,

Ben
            
            
                in                     Segment number preview
                Comment by Ben
                August 2017
            
        
    
    
                
            
                'Exclude list' feature is now officially supported in Sendy!


            
            
                in                     [Mod] Exclude Lists Feature
                Comment by Ben
                August 2017
            
        
    
    
                
            
                'Exclude list' feature is now officially supported in Sendy!


            
            
                in                     Never mail lists
                Comment by Ben
                August 2017
            
        
    
    
                
            
                'Exclude list' feature is now officially supported in Sendy!


            
            
                in                     Combine mailing list to EXCLUDE receivers
                Comment by Ben
                August 2017
            
        
    
    
                
            
                @srwatts Thanks! 
            
            
                in                     Filtering recipients by custom field
                Comment by Ben
                August 2017
            
        
    
    
                
            
                List segmentation is now officially supported in Sendy! 


            

                in                     Filtering recipients by custom field
                Comment by Ben
                August 2017
            
        
    
    
                
            
                List segmentation is now officially supported in Sendy!


            
            
                in                     Feature request: List segmentation
                Comment by Ben
                August 2017
            
        
    
    
                
            
                List segmentation is now officially supported in Sendy!


            
            
                in                     Segmentation
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,

Emails marked as 'bounced' in your list are marked by Amazon through Amazon SNS notifications to your Sendy 'bounces' endpoint. When an email bounced, the email is invalid or does not exist. Amazon is the one deciding if an email is m…            
            
                in                     My own email is flagged as bounced. Can I undo that?
                Comment by Ben
                August 2017
            
        
    
    
                
            
                Hi,


(Quote)


Your email will be sent to the email address that was 'last' subscribed or imported into the list.

For example:

If you have List A, <…            
            
                in                     Unsubscribe behavior when lists set to individually unusbscribe
                Comment by Ben
                July 2017
            
        
    
    
                
            
                Hi,

Here're the steps to migrate Sendy to another server → https://sendy.co/forum/discussion/4710/how-to-migrate-sendy-to-anothe…            

            
                in                     Changing tracking domain
                Comment by Ben
                July 2017
            
        
    
    
                
            
                Hi,

Yes, if you want to change the tracking domain to something else, you'd have to install Sendy on another domain. The tracking domain uses the domain Sendy is installed on because it's executing the scripts hosted on your Sendy install…            
            
                in                     Changing tracking domain
                Comment by Ben
                July 2017
            
        
    
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