Ben

test

Comments

Hi @scooke,

Thanks for sharing.

I just want to clarify a few points for the sake of other users:
(Quote)
That is not true, there's no need for any k…

in What hosting server do you use with Sendy? Comment by Ben September 2015
Click are now counted as opens in the latest version of Sendy.

in Tweaking open rate algorithm to show best possible rates Comment by Ben August 2015
Hi,

I haven't heard of anyone having this problem though. Force a refresh of your Chrome browser? I use Chrome as well and can see the search box.

Best regards,
Ben

in Can't search forums Comment by Ben August 2015
Hi,
1. Export CSVs of 'unsubscribes', 'bounces' and 'marked as spam' from ALL lists, then merge them into 1 CSV
2. Once you combined all 9 lists into 1 list, use the previous CSV you prepared to do a 'Mass unsubscribe' for this li…
in Merging multiple lists Comment by Ben August 2015
If you use input type="hidden" the spam bot will detect that it's a honey pot. So don't use that. Use CSS to hide it. Spam bots can't check CSS scripts.

in Spambot honeypot Comment by Ben August 2015
Hi,

The basic idea of creating a honeypot is to create one text input field that is hidden by CSS so the spambot will fill that up.

Eg. <input type="text" name="anti…
in Spambot honeypot Comment by Ben August 2015


    
                
            
                Hi,

There is nothing you need to do.

Sendy will be compatible with the new SSL certificates for any Amazon SES endpoints from September 22, 2015.

I have already tested the latest version of Sendy with 
            

                in                     New Amazon SES SSL certificates
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

Sendy provides you with a subscribe form HTML code you can embed anywhere on your website.

Go to 'View all lists' on the left sidebar
Select your desired list
Click 'Subscribe form' at the top right to g…            
            
                in                     Implementing of Sendy email subscription form
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

You should keep everything intact on the old server including the cron jobs. There's no need to delete them. Once the DNS switches over, it'll start using the cron jobs from the NEW server and not the old server. Everything will work …            
            
                in                     When moving Sendy to new server, timing & order of starting cron jobs?
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

[Name] is an incorrect tag, it should be [Name,fallback=]. Please follow exactly the tags shown …            
            
                in                     Name personalization tag not being converted
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

If your list name has quotes, apostrophes or commas, please remove them then try exporting again?

Best regards,

Ben
            
            
                in                     Error exporting bounces
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi Steve,

Thanks for this. If you could add this feature such that you don't need to touch much of the core code, that will be easier to maintain for future updates. If the mod is stable after some iterations I'd consider adding it to Sen…            
            
                in                     Sendy MOD: List Cleaner & Setup tip (also kinda a mod)
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi @BigEfromDaBx,

This is a third party integration/plugin with another SMTP provider, you'll need to get support from the original developer of this integration…            
            
                in                     Using Mandrill webhook for Bounces & Complaints
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

You're welcome!

When you call the 'subscribe' API, the email will be re-subscribed.

Thanks.

Best regards,

Ben
            
            
                in                     How to subscribe a user who unsuscribed by mistake?
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

Go into your list, then click the 'Resubscribe' icon to re-subscribe the user.



Thanks.

Best regards,

Ben
            
            
                in                     How to subscribe a user who unsuscribed by mistake?
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,

Sendy has an API (https://sendy.co/api) you can use, so you can 'subscribe' a user to one list and 'unsubscribe' a user from its previous list.

UPDATE 2021
            

                in                     How to remove a subscriber from list #1 and add to list #2
                Comment by Ben
                August 2015
            
        
    
    
                
            
                Hi,


(Quote)


When emails are marked as bounced in Sendy, it is a 'Hard bounce' and that's all there is to it. Soft bounces are not marked as 'Bounced' in Sendy, it will be retried multiple times by Amazon until Amazon converts it to a '…            
            
                in                     View bounces content
                Comment by Ben
                July 2015
            
        
    
    
                
            
                Hi,

Is your cron job for autoresponders.php running every 1 minute (and not anything more)?

Best regards,

Ben
            
            
                in                     Autoresponder sending out to only a fraction of emails
                Comment by Ben
                July 2015
            
        
    
    
                
            
                Hi,

I found the issue. The error was:

Fatal error: error traversing database - perhaps it is corrupt? in /opt/bitnami/apps/joomla/htdocs/sendy/includes/helpers/geo/geoi…            

            
                in                     Clicks are tracked but opens are not
                Comment by Ben
                July 2015
            
        

    

    
                
            
                Can you send me your Sendy installation URL, email and password so I can check?
            
            
                in                     Clicks are tracked but opens are not
                Comment by Ben
                July 2015
            
        
    
    
                
            
                If you previously made any modifications to Sendy's .htaccess file, please undo any modifications.

Then add the line RewriteBase /mailworx after the line 
                in                     Unsubscribe & web version give a blank page
                Comment by Ben
                June 2015
            

        

    

    
                
            
                Hi,

Is this the first time this happened?
Did you delete your campaign?
Check your server's error_log to see what the related error is?
Thanks.

Best regards,

Ben
            
            
                in                     Unsubscribe & web version give a blank page
                Comment by Ben
                June 2015
            
        
    
    
                
            
                Hi,

You can get the RSS feed of an archive of your newsletters and integrate it on your website:





Best regards,

Ben
            
            
                in                     Retrieve and display newsletter archive
                Comment by Ben
                July 2015
            
        
    
    
                
            
                Hi,

Add the following HTML code where you want it to appear:

Please Click <a href="[unsubscribe]">Here</a>

Best regards,

Ben
            
            
                in                     How to shorten the unsubscribe link?
                Comment by Ben
                July 2015
            
        
    
    
                
            
                
(Quote)


That is very strange. I've never seen this before though. Can you ask your hosting support if they have any clues?

Best regards,

Ben
            
            
                in                     Odd 404 being found in all my emails
                Comment by Ben
                July 2015
            
        
    
    
                
            
                
(Quote)


The tracking image? Yes:



Tracking image ? http://btmsendy.com/t/IX4892pnvN1XrAkenTYaM8pA/YRMWzvEaZUXhfXPDwHf892nA
            

                in                     Odd 404 being found in all my emails
                Comment by Ben
                July 2015
            

        

    

    
                
            
                I just sent a test campaign from your Sendy installation to myself and the links are working though.

Best regards,

Ben
            
            
                in                     Odd 404 being found in all my emails
                Comment by Ben
                July 2015
            
        
    
    
                
            
                Hi,

I sent a test email to myself but I don't receive it though. Is something wrong with your SMTP provider?

Best regards,

Ben
            
            
                in                     Odd 404 being found in all my emails
                Comment by Ben
                July 2015
            
        
    
    
                
            
                Can you send me your Sendy URL, email and password so I can send a test campaign to myself.
            
            
                in                     Odd 404 being found in all my emails
                Comment by Ben
                July 2015
            
        
    
More Comments

Ben

Ben

About

Comments