Ben

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(Quote)
Yes, brands are now sorted by alphabetical order in 1.1.9.

Thanks.

Best regards,
Ben

in Way to reorder Brand listing? Comment by Ben March 2014
Hi,

The next version will sort brand items by alphabetical order. Lists are already sorted by alphabetical order so I don't see why not for brands.

Thanks.

Best regards,
Ben

in Way to reorder Brand listing? Comment by Ben March 2014
I will certainly be working on this, thanks.

in Count number of sends per brand Comment by Ben March 2014
Hi @Dirky,

You're welcome! Thanks for using Sendy and sharing you experience, I'm glad Sendy is useful and of great value to you. in Awesome Sendy! 3,000 emails, whooooosh! Comment by Ben March 2014
Hi,

You only have to setup your bounces and complaints SNS topics once.

Just set the 'Feedback' of ALL your verified emails and/or domains (step 7.5 to 7.7 and step 8.5 to 8.7 of the in Amazon SNS bounces/complaints, one for each client? Comment by Ben March 2014
(Quote)
http://www.maxmind.com. It's very accurate.

in How does Sendy determine the countries in the reports Comment by Ben February 2014
Hi,

Countries are detected using the IP address of where they open the email from.

Thanks.

Best regards,
Ben

in How does Sendy determine the countries in the reports Comment by Ben February 2014
Hi,

Sendy disables 'Email Feedback Fowarding' so that you don't get email notifications for every email marked as bounced by Amazon as these emails will be registered as 'bounced' in Sendy.

There's no way to turn it off in Sendy u…

in Email Feedback Forwarding Comment by Ben February 2014
Hi @jimbo77,

That's because you missed this comment in the /includes/config.php file:

Please remove the trail…

in Why my installation folder is with dual slashes? Comment by Ben February 2014
@fabgonber The current 1.1.8.x version is stable for your info.

in Using Mandrill webhook for Bounces & Complaints Comment by Ben February 2014
Thanks for sharing Gary.

in Adding a Cron Job for Webfaction Comment by Ben February 2014
If anyone's interested in helping Rob, please PM Rob at @mcommerce.

in Custom theme creation job Comment by Ben February 2014
Thanks for writing this short review, I appreciate it deeply. I'm glad Sendy provides you with real value and I wish you all the best in everything you do.

in Why Sendy Can't Be Beat Comment by Ben February 2014
Hi,

Click the 'Duplicate' button on the campaign item you want to duplicate:

You can even duplicate a campaign from one 'brand' to another:

in How to copy campaigns? Comment by Ben February 2014
Hi @dkvvr,

Is your 'Amazon SES region' in your Amazon SES console set as the same region as what you set in your Sendy settings?

Region in Amazon SES co…

in Unverified 'From email' Comment by Ben February 2014

Hi John,

Click on 'View all lists' on the left sidebar

Click into your desired list

You'll see 'Autoresponders' at the top right of the screen. Click on it to setup Autoresponders for that list.

in How do you create a drip campaign? Comment by Ben February 2014

Hi Cristian,

Thanks for your suggestion, I'll consider that.

Best regards,
Ben

in Auto add country code to subscribers based on activities Comment by Ben February 2014

You can include personalization tags inside HTML tags with inline CSS like so:

<p style="font-family:Helvetica; font-size: 12px; color: #FF0000">Hello [Name,fallback=ther…
in How to style the personalization tags? Comment by Ben February 2014
Hi Goran, Good question. It doesn't matter where you are physically located, what matters is where your server is located. If your server is located in the UK, selecting the 'Ireland' region would be best. in I am in the UK, would Ireland Amazon SES region be better? Comment by Ben January 2014 Hi David, I'm glad to hear that. Thanks for using Sendy, I really appreciate it. Best regards, Ben in Very nice program and nice people Comment by Ben January 2014 Domain verification takes as long as your DNS takes to propagate the changes around the world. It also depends what you set as the TTL value, the larger the number, the longer it takes. It may take up to 48 hours, but usually shor… in How long does domain verification take? Comment by Ben January 2014 Yes. Use the [Name,fallback=] personalization tag in your email. Eg. Hi [Name,fallback=there] will turn into either 'Hi Tom' or 'Hi there' depending on whether the subsc… in Send Personalized Emails Comment by Ben January 2014 That's correct. in Removing bounced emails from entire BRAND and LIST Comment by Ben January 2014 Hi @njwrigley, (Quote) Yes. When an email 'bounced', it will be removed from all lists from all brands. When an email is 'bounced', it means the email is invalid… in Removing bounced emails from entire BRAND and LIST Comment by Ben January 2014 Hi Jesse, What you can do is export the 'bounces', 'complaints' and 'unsubscribes' from the list you want to empty and transfer. Then export 'All' subscribers from that list. Import the CSV into the list you want to consolidate ev… in How to merge lists including bounce and spam fields Comment by Ben January 2014 @syanide Try 1GB tier first (I guess should be good enough). If you need better performance then scale up to 2GB tier. in What hosting server do you use with Sendy? Comment by Ben January 2014 Make sure your main account login's email address is verified at your SES console otherwise the 'forgot password' email will fail to send. If you've already done that and the email is still not in your inbox, check your spam folder. If th… in How can I manually reset a password in the database using phpmyadmin? Comment by Ben January 2014 Just one. Either http or https. in HTTPS SNS bounces and complaints Comment by Ben January 2014 Gravatar is used for avatars only. Thanks. in Why do some subscribers have a photo next to their email? Comment by Ben January 2014 More Comments

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