Ben

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Hi @nildram,
1. Go to the report of your campaign
2. Click the "eye" icon at the top just next to your campaign's subject, you'll see the content of your news…
in Can I view text of previous campaigns? Comment by Ben July 2013
Hi,

Sendy will fallback to using SMTP if your AWS access keys aren't set in Settings.

And if you're sending from "brand A", brand A's SMTP settings will be used.

Thanks.

Best regards,
Ben

in Different smtp settings for each brand? Comment by Ben July 2013
Moving your instance to U.S. East will help improve you sending speed. Geolocation of your server plays a big part.

Your CPU plays a big part as well. I recently moved to in Ideas on how to boost sending performance Comment by Ben July 2013
Hi Manish,

There hasn't been any bugs with geolocation tracking since Sendy was launched and there was never a single bug report. It could be what you've mentioned (apache server is behind an nginx reverse proxy).

Best regards,
in Geocoding not working Comment by Ben July 2013
This is a webkit issue on Google Chrome. To force icons to load, see http://forum.sendy.co/discussion/1004/icons-problems-after-update-1-1-6/p1
in Font Awesome icons not showing Comment by Ben July 2013
Hi @rgauny,

Autoresponders are only sent to subscribers who signup via the subscription form or API. Users already in …

in Does Adding an Autoresponder Immediate message go to all past members who were added to the list? Comment by Ben July 2013
Hi @njwrigley,

I've just done some research and all explanations of why PayPal's Auto Return isn't working points to this → in Auto PayPal redirect Comment by Ben July 2013
Hi @njwrigley,

Go to your Settings, look under "PayPal account" at the bottom and you'll see the instructions.

Thanks.

Best regards…

in Auto PayPal redirect Comment by Ben July 2013
If you worked with Adobe Dreamweaver before, you'll see that the editing view looks completely different from the 'preview' on the browser with all the table outlines as guides. That's exactly what you're seeing with Redactor's WYSIWYG editor now…

in wysiwyg editor iframe and table border Comment by Ben July 2013
Yes.

in Possible to sync my app and campaign prior to sending? Comment by Ben July 2013
I suggest moving your CSS inline, it's best practice for emails. Move your CSS into the HTML code. Then use this convenient tool - http://inlinestyler.torchboxapps.com/

in Stylesheet is my number one link in campaign Comment by Ben July 2013
Thanks Thiago.

in Pysendy - Python wrapper for Sendy's API Comment by Ben July 2013
The link is not visible when they view your email. If they purposely view the raw source of your email, they will be able to see this link (and the entire HTML code for that matter).

in Stylesheet is my number one link in campaign Comment by Ben July 2013
That means you want to edit the newsletter after you send the newsletter?

If you really need to do that, you can actually replace the newsletter HTML code via your database under
in Possible to sync my app and campaign prior to sending? Comment by Ben July 2013


    
                
            
                Do you mean you have the same web version of your newsletter on your website?
            
            
                in                     Possible to sync my app and campaign prior to sending?
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Thanks @tierpinho. Sendy converts any values in href to trackable links. You have this in your code:
            

                in                     Stylesheet is my number one link in campaign
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Hi @tierpinho,

Please provide me with a link to download/view the HTML of your newsletter.

Thanks.

Best regards,

Ben
            
            
                in                     Stylesheet is my number one link in campaign
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Thanks for listing the steps to help others in future who may need it!
            
            
                in                     Updating to 1.1.7.3 stopped supporting non-ASCII fields in brands/campaigns
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Hi @kevinmcmahonmilspray,

Yes of course. There are many ways you can code a subscribe form using Sendy's API. You can code an AJAX subscribe form where a…            
            
                in                     Custom Subscription pages
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Hi, earlier versions of Sendy creates Latin1 tables during installation (it's a long story), later versions of Sendy creates UTF8 tables during installation.

Don't do anything with your database, just set 
            

                in                     Updating to 1.1.7.3 stopped supporting non-ASCII fields in brands/campaigns
                Comment by Ben
                July 2013
            

        

    

    
                
            
                
Update: This is fixed in Redactor 9.0.4 and included in the latest version 1.1.7.4 of Sendy.

Hi @ilsh,


(Quote)


No though. I suspect the latest ver…            
            
                in                     Paste content to the wysiwyg editor?
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Hi Thomas,


(Quote)


No you can't though. This is actually to ensure brands don't accidentally change their login email address to something that already exist.

Thanks.

Best regards,

Ben
            
            
                in                     Cannot change admin password
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Hi @ilsh,

When you send a campaign, Sendy waits for the cron job to kick in. So if you send your campaign at, let's say, 11:52am, it'll send at 11:55am as the cron job r…            
            
                in                     Send mail immediately after cron is setup
                Comment by Ben
                July 2013
            
        
    
    
                
            
                You can use the name tag like this:

Hi [Name,fallback=there],

Users with a name set in the name field will have the line displayed like this, eg:


            

                in                     How to handle the comma after name when fallback
                Comment by Ben
                July 2013
            

        

    

    
                
            
                Hi @temmokan,

1.1.7.3 does not have any changes to do with the charset. Since 1.1.6.3 sets character set to UTF8 for each database connection (which you can change i…            
            
                in                     Updating to 1.1.7.3 stopped supporting non-ASCII fields in brands/campaigns
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Hi @ilsh,

Switch to "HTML mode" to paste in your content:



Thanks.

Bes…            
            
                in                     Paste content to the wysiwyg editor?
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Hi @Thomas,

Do you have a brand that's using the same login email address as your admin?

Thanks.

Best regards,

Ben
            
            
                in                     Cannot change admin password
                Comment by Ben
                July 2013
            
        
    
    
                
            
                Thanks @guidod and @tennispoint for your input. An index for 
            

                in                     MySQL Indexes on subscribers.email and subscribers.list
                Comment by Ben
                July 2013
            

        

    

    
                
            
                This has been fixed in the latest version of Sendy.
            
            
                in                     Some unlocalized texts
                Comment by Ben
                July 2013
            
        
    
    
                
            
                This is now resolved in version 1.1.7.3.
            
            
                in                     Emails sent to lists outside selected ones
                Comment by Ben
                July 2013
            
        
    
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