Ben

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Ok. Is your server running Apache and Linux? This is the only environment that Sendy was tested and supported on. Thanks.

in Can't import lists Comment by Ben June 2013
Adding on to my previous comment, delete the current list (the one that's currently trying to import), then add a new list. Then import a small CSV file to test. Thanks.

in Can't import lists Comment by Ben June 2013
I suggest testing with a small CSV file with a few records to see if importing works. Right now, I don't know if it's because it's a mega huge volume that's causing import not to work or is it something else.

in Can't import lists Comment by Ben June 2013
Hi Lane,

What hosting company are you using?

Best regards,
Ben

in Can't import lists Comment by Ben June 2013
Hi Lane,

The only thing I spotted looking at your phpinfo is that your upload_tmp_dir has no value. So I'm not sure if your CSV upload will be successful.

Thanks…

in Can't import lists Comment by Ben June 2013
Yes. Example:

php /var/www/campaign.domain.com/htdocs/import-csv.php > /dev/null 2>&1

If your host allows you to run a "per minute" cron job, run it ev…

in Can't import lists Comment by Ben June 2013
Hi @syntress2600,
(Quote)
This cron job is for scheduled.php script and it should be run …

in Can't import lists Comment by Ben June 2013
Hi @syntress2600,

There are no known bugs at this time with importing lists.

Firstly, are you using a cron job to import CSVs? If so, what is your cron j…

in Can't import lists Comment by Ben June 2013
Hi Brenz,

Please PM me these details so I can take a look:
- FTP credentials
- AWS login credentials
Thanks.

Best regards,
Ben
in SNS stuck on PendingConfirmation Comment by Ben June 2013
I understand. Thanks for your feedback!

in Parse [Name,fallback=] in Test Mail Comment by Ben June 2013
If your host is not using a firewall to block connections, then there is nothing else I can think of other than the endpoint is set incorrectly. What is the endpoint URL you entered? Also, did you choose http?

in SNS stuck on PendingConfirmation Comment by Ben June 2013
Hi @vsm,

The [Name,fallback=] is parsed with the "fallback" in test emails. This is the same if you u…

in Parse [Name,fallback=] in Test Mail Comment by Ben June 2013
You're welcome, Alex. Yes I was thinking the same thing, you probably didn't wrap the link in a href tag.

Thanks.

Best regards,
Ben

in Inaccurate Send count Comment by Ben June 2013
Hi @chrisando,

For imported data with the same email address

When you import a CSV or use the "per line" method in Sendy's UI, Sendy checks…

in How is duplicate data handled? Comment by Ben June 2013
Hi Alex,

It depends where you paste the form in. You could paste the subscribe form HTML code in the sidebar template, or if you already have a sidebar widget registered, you can paste it as a sidebar text widget via Wordpress admin.
…

in Sidebar widget on Wordpress.com Comment by Ben June 2013
Hi Alex,

Thanks, I received your Sendy login credentials.

I logged in and sent a campaign to your test list, received the email, clicked the link and checked the report. The click was tracked and registered:

in Inaccurate Send count Comment by Ben June 2013
Hi @Brenz,

Please see second last comment on this thread → http://forum.sendy…

in SNS stuck on PendingConfirmation Comment by Ben June 2013
Hi Alex,

You're not counting the "confirmation emails". The confirmation emails are sent to the "main account user" and the "from email" of the campaign. So that makes 3.

For click tracking, it works out of the box, you don't have…

in Inaccurate Send count Comment by Ben June 2013
I just created a campaign with http://google.com wrapped in a href tag. It's coming out as http://google.com though.

By the way, you did not sig…

in Issues with preview Comment by Ben June 2013
Hi,

This link http://www.bigmusicgeek.com/newsletter/2013/july.html isn't Sendy's webversion link. It's a static HTML file, that's why it's not converting …

in Adding an unsubscribe link Comment by Ben June 2013
Hi @Brenz,
1. Check that your host does not have a firewall blocking connections
2. Verify that your endpoint is correct
3. Check that you've selected "ht…
in SNS stuck on PendingConfirmation Comment by Ben June 2013
Hi @manishie,
(Quote)
Thank you!

I don't have the problem here with links wrapped in quotes in the preview though. Can you check if your href tag is malfo…

in Issues with preview Comment by Ben June 2013
Hi Lane,

You can try an Amazon EC2 'Small' or 'Medium' instance (see EC2 instance types).

Thanks.

Best regards,
Ben

in Large Lists Comment by Ben June 2013
Hi,
(Quote)
Do you mean you want to add a "subscribe" link or "unsubscribe" link?

If you're trying to add an "unsubscribe" link, other than adding the unsubscribe tag in your HTML code, there's noting else you need to do.
…

in Adding an unsubscribe link Comment by Ben June 2013
Hi,

Sendy can handle as much as your server can handle.

For example, if you have 350k contacts and you run Sendy on an under-powered shared server, Sendy will definitely not be able to handle 350k contacts very well.

If yo…

in Large Lists Comment by Ben June 2013
Hi @nikhilgoyal,

The only reason why some records aren't imported is because they're invalid emails, they are duplicates or they were previously marked as bounced…

in CSV import does not show errors Comment by Ben June 2013
Hi @texasjohn,

Sendy does not connect to SES via port 25. Unless you are using Amazon SES's SMTP for sending instead of AWS Access Credentials.

If you're us…

in EC2 hosting sending via SES "reached SMTP limit?" Comment by Ben June 2013
I'm glad you found the forms.

Thanks.
Ben

in Is there a guide to setting up Sendy with Wufoo forms? Comment by Ben June 2013
Hi @stevegoldenberg,

Yes that's correct, you can use time_nanosleep instead of
in Slowing down the send rate Comment by Ben June 2013


    
                
            
                
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Thank you!
            
            
                in                     Do cron jobs need to run as root?
                Comment by Ben
                June 2013
            
        
    
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