Ben

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Hi Matt,

Please see → https://sendy.co/troubleshooting#getting-redirected-over-and-over-to-login-page-infinite-loop…

in Redirect loop upon clicking the install button Comment by Ben June 2013
Great!

in Campaign not sending (Cron issue, I assume) Comment by Ben June 2013
Hi Jeff,

May I know what is your full cron job command?

Also, did you use sudo crontab -e to save your cron job?

Best regards,
Ben

in Campaign not sending (Cron issue, I assume) Comment by Ben June 2013
Good question. If the email exists in any of your lists in Sendy, they'll be flagged.

in Bounce and Complaint question Comment by Ben June 2013
Oh, makes sense.

in Importing existing subscribers who're already part of an auto-responder sequence Comment by Ben June 2013
To answer your original question, it's the join_date field and the date is in Unix timestamp.

in Importing existing subscribers who're already part of an auto-responder sequence Comment by Ben June 2013
Yes that's right, but you mentioned every two weeks, they get a new lesson:
(Quote)

in Importing existing subscribers who're already part of an auto-responder sequence Comment by Ben June 2013
Hi Britt,

Sendy's Autoresponder feature does not have this feature where it sends an email every 2 weeks though.

Best regards,
Ben

in Importing existing subscribers who're already part of an auto-responder sequence Comment by Ben June 2013
Hi @AngelOfBadBreath,

I can see you're not technical judging from your last question and this, but that's fine. For custom requirements like this, you need t…

in Adding Additional Fields To A Subscribe Page Via API... Comment by Ben June 2013
Update: The [webversion] tag is now supported for both plain text and HTML version in Sendy version 1.1.7 and up.

in Webversion not creating link Comment by Ben June 2013
You're welcome @jereami.

One other thing, please update to version 1.1.7.1 (just a few files to replace) released today. It fixes a bug in 1.1.7 where sending fails t…

in 1.1.7 Sending very slow Comment by Ben June 2013
I've just checked and figured this should probably be a bug from your other thread. Please upgrade to 1.1.7.1 in Sending two campaigns at once. Weird stats Comment by Ben June 2013
You're very welcome!

in How to send only 500 mails per hour Comment by Ben June 2013
I've just released version 1.1.7.1 in view of this. Please upgrade to 1.1.7.1, thanks!

in Sendy stuck at 140 emails when sending campaign Comment by Ben June 2013
Hi Scott,

That's great. I've just released 1.1.7.1 and updated your installation to this new version since I have your FTP credentials.

Best regards,
Ben

in Sending campaign is stuck Comment by Ben June 2013
Hi Britt,

Sendy is built for sending with Amazon SES, not for sending via your server in which deliverability rate will be low. Hence Sendy wasn't designed to throttle to satisfy the web host's requirements as it designed to send via Amaz…

in How to send only 500 mails per hour Comment by Ben June 2013
Oh yes, I meant to say OR instead of AND.

in Unsubscribe clarification Comment by Ben June 2013
I'm glad. Thanks for letting me know.

in Sendy stuck at 140 emails when sending campaign Comment by Ben June 2013
Hi @janiosarmento,

Others are having the same issue since updating to 1.1.7. There was one line, e…
in Sendy stuck at 140 emails when sending campaign Comment by Ben June 2013


    
                
            
                Thanks @joomladirect.

I've just removed one line, else exit; from the Amazon SES class that …            
            
                in                     Sending campaign is stuck
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @joomladirect,

The only change in version 1.1.7 is that the script exits if Sendy attempts to add a new record to the queue table that already exists and it a…            
            
                in                     Sending campaign is stuck
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @ajmalafif,

Thanks for your question. However Sendy's support does not cover custom programming. The API is there to let you satisfy any custom requirements. If …            
            
                in                     Using Sendy API to work with this AJAX form
                Comment by Ben
                June 2013
            
        
    
    
                
            
                @TechDaddies_Kevin

This is weird. Can I suggest not sending two campaigns at a time while I check on this?

Thanks.

Best regards,

Ben
            

                in                     Sending two campaigns at once. Weird stats
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @manaus,

Autoresponders requires a per minute cron job otherwise it won't work.

If your host does not allow you to run a cron job per minute, here's what yo…            
            
                in                     30 minutes cron job for Autoresponders?
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Johannes,

Thanks for letting me know. This will be fixed.

Best regards,

Ben
            
            
                in                     Some unlocalized texts
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Sorry, adding on to clearing your queue table, try also rebooting your server before your next send.

Thanks.

Ben
            
            
                in                     1.1.7 Sending very slow
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Todd,


(Quote)


No. In fact, don't put it in your Sendy directory. Keep your Sendy directory free from third party files.

Thanks.

Ben
            
            
                in                     Creating a subscribe/unsubscribe page
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Strange, nothing was done in 1.1.7 that affects sending speed.

Before sending your next campaign, can you please check the queue table of your database to see if it is e…            
            
                in                     1.1.7 Sending very slow
                Comment by Ben
                June 2013
            
        
    
    
                
            
                This is now fixed in version 1.1.7.
            
            
                in                     Thank you email not getting sent via SMTP
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Font Awesome is now updated to 3.2.0 in Sendy version 1.1.7.
            
            
                in                     Chrome icons displays squares, fixed in Font Awesome 3.2.0
                Comment by Ben
                June 2013
            
        
    
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