Troubleshooting

Discussion List

• Can't connect to database

  Resolved 715 views 2 comments 0 points Most recent by Ben May 2014
• Amazon SES Region List Empy

  Resolved 752 views 3 comments 0 points Most recent by puroleads May 2014
• Blank page when clicking the Unsubscribe link or the Open in Browser

  Resolved 1.5K views 3 comments 0 points Most recent by printsource May 2014
• Email sent to spam folder in Gmail if unsubscribe link is added

  Resolved 1.9K views 2 comments 0 points Most recent by Ben May 2014
• Installation page not loaded

  Resolved 455 views 3 comments 0 points Most recent by mustafa May 2014
• Lost my data migrating dbs - am now back to sandbox mode

  Resolved 369 views 3 comments 0 points Most recent by jwhiteman May 2014
• Bounce not being registered in the campaign report

  Resolved 253 views 2 comments 0 points Most recent by Ben May 2014
• Unverified 'From email' when sending via SMTP

  Resolved 1.2K views 2 comments 0 points Most recent by Ben May 2014
• Installation page blank with only header showing up

  Resolved 721 views 7 comments 0 points Most recent by andriy April 2014
• Confirmation link not clickable for some email clients

  Resolved 4K views 2 comments 0 points Most recent by Ben April 2014
• The requested URL /sendy/login was not found on this server

  Resolved 4.1K views 3 comments 0 points Most recent by cyclemycity April 2014
• Emails and IDs in links not encrypted?

  Resolved 776 views 3 comments 0 points Most recent by weareaudiofile March 2014
• [Ubuntu] Links not working - redirecting to sendy/l/random_number instead of our desired url

  Resolved 1.2K views 2 comments 0 points Most recent by Ben March 2014
• Sending Email with SMTP

  Resolved 2.3K views 5 comments 0 points Most recent by Ben March 2014
• Not sending all emails in campaign

  Resolved 2.4K views 4 comments 0 points Most recent by dabir0070 March 2014
• Background image not showing in test email

  Resolved 1.1K views 1 comment 0 points Most recent by Ben March 2014
• Translation Problem on Amazon EC2

  Resolved 1.8K views 13 comments 0 points Most recent by Ben March 2014
• Blank page after config.php upload on Linode

  Resolved 1.4K views 7 comments 0 points Most recent by ksnight March 2014
• Unverified 'From email'

  Resolved 2.5K views 3 comments 0 points Most recent by dkvvr February 2014
• About the DKIM verification, please help.

  Resolved 2.1K views 2 comments 0 points Most recent by Ben November 2013
• Can't connect to database

  Resolved 1.8K views 2 comments 0 points Most recent by Ben November 2013
• 500 Internal Server error when accessing Sendy

  Resolved 308 views 2 comments 0 points Most recent by Ben November 2013
• Amazon error msg: not able to detect required TXT record in DNS settings

  Resolved 847 views 2 comments 0 points Most recent by Ben November 2013
• "Email address is invalid" on subscription page

  Resolved 2.1K views 4 comments 0 points Most recent by MacPhotoBiker November 2013
• Links with no domain in campaign emails

  Resolved 476 views 3 comments 0 points Most recent by Argo October 2013
• Problem setting bounces and complaints.

  Resolved 493 views 2 comments 0 points Most recent by Ben October 2013
• More clicks than opens

  Resolved 775 views 2 comments 0 points Most recent by Ben October 2013
• Internal server error when trying to import CSV

  Resolved 624 views 2 comments 0 points Most recent by Ben October 2013
• Amazon SES bounces sets up okay, but not complaints

  Resolved 2.3K views 5 comments 0 points Most recent by David September 2013
• Unable to verify sending domain

  Resolved 1.7K views 2 comments 0 points Most recent by Ben September 2013