Troubleshooting

Discussion List

• Complaints not being registered

  Resolved 1.3K views 5 comments 0 points Most recent by kukee May 2013
• Import Limit and Dropped Data

  Resolved 1.3K views 3 comments 0 points Most recent by SargentHouse May 2013
• SNS unreachable endpoint

  Resolved 3.9K views 11 comments 0 points Most recent by Ben May 2013
• Quotes in custom fields

  Resolved 436 views 4 comments 0 points Most recent by Ben May 2013
• Amazon SES account suspended due to high bounce rate

  Resolved 2K views 3 comments 0 points Most recent by ee98iae May 2013
• WYSIWYG editor stripping off tags

  Resolved 1.1K views 4 comments 0 points Most recent by Ben May 2013
• Apostrophes getting backslashed in subject lines

  Resolved 1.6K views 3 comments 0 points Most recent by texasjohn May 2013
• Bug causes browser window to freeze when duplicating a campaign under IE 10

  1.4K views 12 comments 0 points Most recent by Xazzy May 2013
• Lifetime of webversion of emails

  Resolved 262 views 3 comments 0 points Most recent by texasjohn May 2013
• Bounces or complaints were not set up

  Resolved 2.1K views 2 comments 0 points Most recent by Ben May 2013
• Emails not getting sent

  Resolved 232 views 3 comments 0 points Most recent by danielbender May 2013
• Installation went wrong. how do I fix?

  Resolved 291 views 2 comments 0 points Most recent by Ben May 2013
• [Windows] 1.1.6.3 Upgrade isn't sending, but it thinks it is

  Resolved 793 views 5 comments 0 points Most recent by Ben May 2013
• error 404 on Newsletter preview on nginx

  Resolved 1.5K views 2 comments 0 points Most recent by Ben May 2013
• Cron Job Using Hostgator Cpanel times out shortly after campaign and autoresume does not kick in

  Resolved 6.7K views 9 comments 0 points Most recent by Ben May 2013
• DNS Records exist, AWS cannot verify, and DNS record lookup shows no entries

  Resolved 4.3K views 3 comments 0 points Most recent by latenitebooks May 2013
• I can't get past the mod_rewrite issue

  Resolved 2.3K views 7 comments 0 points Most recent by huelabs May 2013
• Your 'from email', (or its domain) is not verified in your SES console, your emails cannot be sent

  Resolved 2.3K views 5 comments 0 points Most recent by Ben May 2013
• How do I set up Digital Ocean DNS Records to support DKIM ?

  Resolved 7.2K views 3 comments 0 points Most recent by Ben May 2013
• Emails not delivered

  Resolved 2.3K views 8 comments 0 points Most recent by Ben May 2013
• Parse error using While Trying to Import

  Resolved 129 views 2 comments 0 points Most recent by Ben May 2013
• HTTP Error Code 400?

  Resolved 380 views 2 comments 0 points Most recent by Ben May 2013
• Invalid address: Message body empty

  Resolved 1.5K views 5 comments 0 points Most recent by Ben May 2013
• Cron job on bluehost

  Resolved 3.1K views 2 comments 0 points Most recent by Ben May 2013
• HTML Entities being converted to single chars

  Resolved 920 views 6 comments 0 points Most recent by Ben May 2013
• "Cannot Connect to Database" - Another Possible Cause/Solution

  Resolved 1.8K views 2 comments 0 points Most recent by Ben May 2013
• Sendy over sent emails

  Resolved 362 views 3 comments 0 points Most recent by adavila78 May 2013
• Autoresponder for Birthday not working

  Resolved 2.4K views 15 comments 0 points Most recent by dgomes May 2013
• Another 404 problem

  Resolved 425 views 2 comments 0 points Most recent by Ben May 2013
• All autoresponders have been created? Can I create more than one per list?

  Resolved 754 views 2 comments 0 points Most recent by Ben May 2013