Troubleshooting

Discussion List

• Install throws "too many redirects" when calling _install.php in browser

  Resolved 332 views 3 comments 0 points Most recent by Ben March 2013
• Too many redirects error

  Resolved 2.3K views 7 comments 0 points Most recent by Ben March 2013
• Second brand disappeared

  Resolved 563 views 8 comments 0 points Most recent by peterr March 2013
• Email with attachments over 500kb won't be received (again)

  Resolved 2.2K views 6 comments 0 points Most recent by Ben March 2013
• Cannot Connect to Database

  Resolved 2.2K views 5 comments 0 points Most recent by Ben March 2013
• Migrated to different server - now cannot login

  Resolved 2K views 9 comments 0 points Most recent by Ben March 2013
• Blank page after subscribing

  Resolved 1.4K views 12 comments 0 points Most recent by Ben March 2013
• Going above 100%?

  Resolved 434 views 6 comments 0 points Most recent by adavila78 March 2013
• Using quotes in the subject line breaks the save

  Resolved 1.5K views 3 comments 0 points Most recent by Ben March 2013
• Blank Page after clicking "Save & next"

  Resolved 491 views 4 comments 0 points Most recent by Ben March 2013
• Newsletter preview 404 error

  Resolved 1.5K views 9 comments 0 points Most recent by Ben March 2013
• Upgraded to 1.1.5.2., says bounces not set?

  Resolved 2K views 2 comments 0 points Most recent by Ben March 2013
• Redirecting to APP_PATH/_install.php

  Resolved 4.4K views 16 comments 0 points Most recent by Ben March 2013
• jQuery not loading (404) in app

  Resolved 1.6K views 6 comments 0 points Most recent by Ben March 2013
• Your 'from email', (or its domain) is not verified in your SES console

  Resolved 3.3K views 3 comments 0 points Most recent by Ben March 2013
• Email List won't import with cron job

  Resolved 2.9K views 5 comments 0 points Most recent by Ben March 2013
• GoDaddy Issues

  Resolved 2.5K views 9 comments 0 points Most recent by Ben March 2013
• Why it takes 6 hours to send to about 5k list?

  Resolved 1.8K views 6 comments 0 points Most recent by Ben March 2013
• Unsubscribe API call unsubscribes the user from all lists

  Resolved 2.3K views 3 comments 0 points Most recent by Ben March 2013
• Sendy is hanging for 1 hour after memory exhausted

  Resolved 275 views 3 comments 0 points Most recent by Ben March 2013
• Paste content removes template

  Resolved 820 views 6 comments 0 points Most recent by Ben March 2013
• Disable Cron Check for Auto Responders

  Resolved 1.9K views 2 comments 0 points Most recent by Ben March 2013
• Cant send e-mails

  Resolved 1.9K views 2 comments 0 points Most recent by Ben March 2013
• Sendy Doesn't Get Past Login Screen on New GoDaddy Account

  Resolved 3.7K views 5 comments 0 points Most recent by Ben March 2013
• When subject line contains non-ASCII characters and quote marks/apostrophes, it gets garbled

  Resolved 1.1K views 4 comments 0 points Most recent by Ben March 2013
• Send stops after upgrade to 1.1.5.1

  Resolved 342 views 4 comments 0 points Most recent by Ben March 2013
• Dont' come back to the overview

  Resolved 216 views 4 comments 0 points Most recent by Ben March 2013
• Sending seems to "pause" every 20230 messages..

  Resolved 1.5K views 13 comments 0 points Most recent by Ben February 2013
• Bounces and complaints not being registered

  Resolved 832 views 4 comments 0 points Most recent by Ben February 2013
• Unsubscribe not working in 1.1.5

  Resolved 447 views 5 comments 0 points Most recent by DaveR February 2013