Troubleshooting

Discussion List

• Viewing subscriber lists takes a very long time, minutes, when lists have more than 10K subscribers

  Resolved 824 views 10 comments 0 points Most recent by Ben October 2012
• Adding a cron job in Plesk on Media Temple

  Resolved 2.4K views 2 comments 0 points Most recent by Ben October 2012
• 500 Internal Server Error when installing

  Resolved 5.2K views 5 comments 0 points Most recent by Ben October 2012
• Complaints SNS and EMail Working, Not Bounces

  Resolved 589 views 4 comments 0 points Most recent by Ben October 2012
• Preview not updated

  Resolved 384 views 7 comments 0 points Most recent by Ben October 2012
• Web version, links, opens and unsubscribe not working

  Resolved 5.3K views 10 comments 0 points Most recent by derivativemedia October 2012
• internationalization to Turkish

  Resolved 552 views 3 comments 0 points Most recent by jpansel October 2012
• Sendy 1.0.8: Deleting Custom field from list doesn't delete data: it results in data in wrong field

  Resolved 367 views 2 comments 0 points Most recent by Ben October 2012
• Sending Campaign Lists show twice as many emails

  Resolved 309 views 4 comments 0 points Most recent by Ben October 2012
• Problem sending first emails

  Resolved 1.7K views 6 comments 0 points Most recent by overup October 2012
• Amazon SES or Sendy.co removing Ads from my newsletter?

  Resolved 1K views 3 comments 0 points Most recent by poliuk October 2012
• Any way to reinstall?

  Resolved 2.4K views 2 comments 0 points Most recent by Ben October 2012
• Sendy on Windows

  Resolved 5K views 5 comments 0 points Most recent by jpansel October 2012
• Can't Get Past Login

  Resolved 2.9K views 3 comments 0 points Most recent by tommyent October 2012
• Unable to have commas in name

  Resolved 371 views 6 comments 0 points Most recent by Ben October 2012
• Stuck on Preparing

  Resolved 3.9K views 2 comments 0 points Most recent by Ben October 2012
• preparing to send takes for ever

  Resolved 6K views 5 comments 0 points Most recent by Ben October 2012
• Forget Password

  Resolved 1.2K views 8 comments 0 points Most recent by Ben October 2012
• Has unsubscribe been fixed in 1.0.7 yet

  Resolved 1.7K views 21 comments 0 points Most recent by Ben October 2012
• Adding subscribers fails

  Resolved 514 views 3 comments 0 points Most recent by tommyent September 2012
• View Report Errors- Subjectless Campaign Cant Be Clicked, Mail Opened Shows 0

  Resolved 1.2K views 6 comments 0 points Most recent by Ben September 2012
• Double Opt In Subscription Confirmation Page Redirection Not Working

  Resolved 4.8K views 6 comments 0 points Most recent by Ben September 2012
• Unable to view lists of any brands after importing 10K contacts in

  Resolved 207 views 2 comments 0 points Most recent by yaoquan September 2012
• Credentials for New brands not saved upon creation

  Resolved 324 views 3 comments 0 points Most recent by yaoquan September 2012
• Password recovery not working

  Resolved 1.4K views 5 comments 0 points Most recent by rumbach September 2012
• Seeing bounces from another brand

  Resolved 411 views 3 comments 0 points Most recent by jpansel September 2012
• Unsubscribers are unsubscribed from all brands

  Resolved 1.2K views 4 comments 0 points Most recent by Ben September 2012
• number of complaints not set

  Resolved 786 views 8 comments 0 points Most recent by Ben September 2012
• Emails not hitting AWS.

  Resolved 1.9K views 10 comments 0 points Most recent by devkat September 2012
• Test Mail Works but Campaign Does Not

  Resolved 2.4K views 10 comments 0 points Most recent by joselopes September 2012