Ben
Ben
Comments
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Hi,
I see that you've installed Sendy on https://email.suljam.work, but the SSL certificate is invalid:
Can you please fix th…
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Did you setup anything else other than the
CNAMErecord? Did you setup any vhost in your httpd.conf or configure anything else? -
Hi,
I suggest exporting your database and importing it into your new installation. Then delete what you don't need.
Here're the full list of steps to migrate Sendy to another server → in Migrate selective data to new Sendy installation Comment by Ben August 2021
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Hi,
If your list's unsubscribe settings is set to 'unsubscribe from all lists', if you import any email addresses that are marked as 'Unsubscribed' in any other lists, it will not be imported.
Thanks.
Best regards,
B… -
Hi,
(Quote)Please select at least one list to schedule your campaign.
Thanks.
Best regards,
Ben -
Hi,
(Quote)Sendy’s native
[webversion]tag converts to a URL that displays your email in a web browser.It’s super convenient, you don’t have to create anoth…
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Hi,
gettextis a server extension and is usually installed on the server via SSH. Please contact your hosting provider to installI checked the
logintable, theauth_enabledis still set asHi,
Please send me the following details so I can take a look:
- Sendy installation URL, email and password
- Access to MySQL database (phpMyAdmin or hosting control panel access)
Best regards,
BenCan you confirm that's the correct Sendy database? Do you happen to have multiple databases for Sendy?
Hi,
If you follow the instructions here, you won't be asked for the 2FA authentication code:
Best regards,
Hi,
(Quote)Very nice and encouraging to hear that! Thank you!
Best regards,
BenHi,
On cloud servers like Digital Ocean, you’ll setup cron jobs via SSH, eg.
sudo crontab -e.Thanks.
Best regards,
BenHi,
Please see → https://sendy.co/forum/discussion/12477/support-for-preview-preheader-text/p1
Best regards,
BenHi,
Haven’t seen this before. I googled for the error "There is no suitable CSPRNG installed on your system” and found this → in Unable to add a new brand Comment by Ben July 2021
Hi,
You can't possibly use
xyz.comas it is your main website. So yes, you will use a sub-domain instead likein Custom domain questions Comment by Ben July 2021Hi,
You can create a ‘Rule’ for ‘On autoresponder email sent’.
Then choose ‘Webhook’. Then program your web hook script to do anything you want with the data that is passed to your…
Hi,
Basically, if the list you’re unsubscribing a user from has their unsubscribe settings set as ‘All lists’ in the list settings, the same email address will be unsubscribed from all other lists it belongs to.
The default unsubs…
Each record in the CSV shows data for each individual subscriber.
Each subscriber opened your email X number of times. That's what it's showing.
Hi,
You can export a CSV of everyone who opened the campaign from the campaign report:
In the CSV, there's a…
Hi,
The bounces.php script checks for the bounce reason, the email will only be marked as bounced if the reason is a ‘Hard bounce’.
For soft bounces, Sendy will not mark the email as bounced. Amazon will automatically retry sendin…
Hi,
Please follow the instructions as shown in the message:
Thanks.
Best regards,
BenHi,
If you want to use an Amazon SES account for one ‘Brand’ and for other brands you want to send via SMTP or your server, set Amazon SES SMTP credentials for the brand instead of using IAM credentials in your Sendy main settings.
<…Hi,
Please review the following pointers:
- Please check that you have verified your 'From email' or its domain in your Amazon SES console
Hi,
Click 'Unable to authenticate?' and you'll the the instructions on disabling 2FA:
Thanks.
Best r…
(Quote)FTP applications usually overwrite both files and folders. Some asks you via a prompt whether you want to overwrite files and folders at the moment you upload them.
Best regards,
Ben