Ben
Ben
Comments
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Hi,
It depends on the timing you set the Drip campaign autoresponder to send. If the drip campaign email is set to send, for example, 10 days after signup, subscribers who subscribed less than 10 days ago will receive the email at the 10t…
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Thank you! Glad you like it.
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Hi,
The 'Unopens' export option is only available in the very last campaign that was sent instead of in all campaigns in order not to skew the exported results. I suggest exporting unopens if you need to before sending the next campaign.<…
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Hi,
The easiest way is to use Zapier → https://zapier.com/apps/google-sheets/integrations/sendy
Thanks.
Best regards,
Ben -
Hi,
Please ensure you've uploaded the files to the correct directory.
If you uploaded the files to the correct directory, your Sendy installation will immediately be updated.
To check if you uploaded Sendy to the correct d…
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Hi,
You can update the subscriber’s custom field ’Tag’ programmatically using the
subscribeAPI from your website or ap… -
@jamescridland 10,000 emails should take less than 10 minutes to send. Yes, the bottleneck is RDS.
I highly recommend not using RDS with Sendy.
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Sendy now natively supports Dark Mode in version
5.x! -
Hi,
The 'Unopens' export option is only available in the very last campaign that was sent instead of in all campaigns in order not to skew the exported results. I suggest exporting unopens if you need to before sending the next campaign.<…
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Hi,
- You must select at least 1 list to send your campaign to
- Your list must have at least 1 subscriber
Otherwise you will see the list box "wiggle" and not let you through because there's absolutely no one to se…
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Hi,
Thanks for your suggestion.
Doing so will slow down the sending speed significantly when sending bulk emails to thousands of subscribers if each email require a call to an external URL though. So I'm not sure if this would be …
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Hi,
Edit the settings for each brand, then go to the 'Miscellaneous' section to change the number of items to show:
Screenshot:
<…
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Hi,
(Quote)If the person click the re-subscribe link. Or if you subscribe the user again via the 'subscribe' API or Sendy's standard subscribe forms.
Thanks.
Best regar…
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Hi,
If you uploaded the files to the correct directory, your Sendy installation will immediately be updated.
To check if you uploaded Sendy to the correct directory, change the file name of
No, there's nothing else you need to do.
Hi,
(Quote)After sending your campaign, in the campaign report you will find the following button:
Click on it to download a CSV of ALL subscribers who did not open the campaig…
(Quote)Sendy is not related to Wordpress, so any plugins you install on Wordpress won't affect Sendy.
Best regards,
BenHi,
If you are using an external cron job service, the "Command" should usually be a full URL to the script:
…https://www.a1designs.co.uk/sendy/scheduled.phpHi,
There are resources online, like this one → https://gist.github.com/michenriksen/8710649
Thanks.
Best regards,
BenHi,
The industry standard open rates is between 20 - 30% (or more in some cases), but it is not possible that everyone will open your email. This is the same no matter which email marketing platform you use. Google for “
Hi Richard,
You'd only need to update to the latest version. There's no need to do anything else.
For more information, please see → in Signature V4, just updated, do I need to do anything else? Comment by Ben September 2020
Hi,
A double opt-in confirmation email should only be sent once. If you send it more than once the recipient may mark it as spam as they didn’t want to complete the signup in the first place. If enough people mark your emails as spam, Ama…
Hi,
Please ensure that you've chmod the
uploadsfolder to777.Best regards,
BenHi,
Yes the ‘email address’ is the only unique identifier.
If you want to change the email address, you’d need to 'unsubscribe' it, then 'subscribe' the new email address.
Thanks.
Best regards,
BenHi,
Exporting the unopens CSV will be more accurate than creating a segment for 'last active'. Although creating a segment would be more convenient.
The next version we'll be looking at a better way to do this.
Thanks.
…Hi,
If an email address exists in other lists and is 'Unsubscribed', 'Marked as spam' or 'Bounced', it will also not be imported into the list. Unless you set the 'unsubscribe settings' in the list's settings to 'Only this list':
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There are no options to do this at this time. However, you can run a query directly in your MySQL database to empty the suppression list, eg:
TRUNCATE TABLE suppression_listHi Laurie,
When you embed Sendy's standard subscribe form or use the standard subscription form URL, you can set whether you want to Enable GDPR fields, please see below:
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Hi,
(Quote)Just follow the instructions at the right side of the Get Updated page.
Thanks.
Best regards,
Ben