Comments

• Hi,

  (Quote)

  That image is retrieved from Gravatar → https://gravatar.com. Gravatar is used universally across the web, if you don’t have an account, sign up for one, then upload your de…

  in How to change Sendy logo image? Comment by Ben December 2016

• Hi,

  If you need each and every subscriber to be sent a unique coupon code, then you'd need the 'coupon code' stored in each subscriber.

  Thanks.

  Best regards,
  Ben

  in Send unique code to each subscriber Comment by Ben December 2016

• Hi,

  You can create a ‘Custom field’ in your list and call it ‘CouponCode’.

  Then you can save unique coupon codes to this custom field when you add subscribers to the list.

  In your email content you can use the personalisat…

  in Send unique code to each subscriber Comment by Ben December 2016

• Hi,

  One of your browser extension is likely adding code into the editor when you were composing your email hence you're getting this error.

  1. Disable all extensions in your browser as one of your browser extension is inserting …

  in Request Entity Too Large Comment by Ben December 2016

• Hi,

  Your CLI version of PHP that executes the cron job must be of a different version. Try changing your cron job to the curl version:

  curl -L -s http://your_sendy_inst…

  in Problem with cronjob and Greek characters Comment by Ben December 2016

• I found the issue. Your login email address is Barryg@********** and not barryg@**********. Note the 'case' …

  in Keeps getting redirected back to login page Comment by Ben December 2016

• Hi,

  Are you able to login to Sendy? If so, then there's no reason he can't login to your Sendy installation though. Send me your login information and I'll try from here.

  Thanks.

  Best regards,
  Ben

  in Keeps getting redirected back to login page Comment by Ben December 2016

• Hi,

  (Quote)

  Please see → https://sendy.co/troubleshooting#login-page-reloads-without-error-message

  Thanks.

  Best rega…

  in Keeps getting redirected back to login page Comment by Ben December 2016

• Hi,

  Glad to hear you've found the issue causing the blank page.

  Thanks.

  Best regards,
  Ben

  in Blank page issue on Amazon Lightsail Comment by Ben December 2016

• Hi Paul,

  Can you please check your APP_PATH in the /includes/config.php script and make sure it's set as 'http://…

  in Cannot login to Sendy Comment by Ben December 2016

• Hi,

  (Quote)

  Please see → https://sendy.co/troubleshooting#login-page-reloads-without-error-message

  Thanks.

  Best rega…

  in Cannot login to Sendy Comment by Ben December 2016

• Hi,

  Please update to the latest version of Sendy and try again.

  Thanks.

  Best regards,
  Ben

  in Cannot login to Sendy Comment by Ben December 2016

• Hi,

  Try doing a test by importing a CSV with just 1 record. See if it gets imported. If it does, then something may be wrong with the CSV of 1000.

  Best regards,
  Ben

  in Can't get CSV of contacts to import Comment by Ben November 2016

• Hi,

  (Quote)

  The only way to let the new send rate take effect is to reboot your server. Once your server is reboot, Sendy will automatically resume sending where it left off if you previously setup a cron job for scheduled.php. If you …

  in Is it possible to increase sending limit while a campaign is sending? Comment by Ben November 2016

• Hi,

  I understand what you mean now. You can create 2 buttons or text links in your newsletter to ask your subscribers to click either of which so they will receive "More" or "Less" newsletters.

  In your campaign report, you will se…

  in Splitting large lists & drip campaigns question Comment by Ben November 2016

• Hi,

  Thanks for using Sendy.

  (Quote)

  To create Drip campaign Autoresponders:

  1. Go to 'View all lists' on the left sidebar
  2. Select your desired list
  3. Click 'Autoresponder' at the top right to setup Auto…

  in Splitting large lists & drip campaigns question Comment by Ben November 2016

• Hello,

  (Quote)

  No, the Autoresponder will not restart.

  Hope this helps!

  Best regards,
  Ben

  in Does my autoresponder restart if an existing email address gets added to the same list again? Comment by Ben November 2016

• Hi,

  (Quote)

  You can add <title> tag in your email’s HTML.

  Thanks.

  Best regards,
  Ben

  in How to add <title> tag to web version? Comment by Ben November 2016

• Thanks for sharing.

  in Automating weekly or monthly database backups Comment by Ben November 2016

• Hi,

  (Quote)

  The answer is yes.

  Thanks.

  Best regards,
  Ben

  in Will SendOwl trigger an autoresponder on the list? Comment by Ben November 2016

• Hi,

  (Quote)

  It cannot be blank. That is the issue.

  For example if your Sendy URL is http://sendy.solester.com, then your APP_PATH in in Getting Amazon SNS API Error Comment by Ben October 2016

• Hi,

  (Quote)

  It's very likely that your APP_PATH in /includes/config.php script is not set correctly.

  May I know what is the URL of your Sendy…

  in Getting Amazon SNS API Error Comment by Ben October 2016

• Hi,

  Gmail does provide 'Reply To Email' as a token which you can insert into the 'Email' field for Sendy:

  Screenshot:
  

  Thanks.

  Best regards,
  Ben

  in Gmail to Sendy Zap -- ReplyTo? Comment by Ben October 2016

• You're welcome!

  in Page is blank with only 'Amazon SES Quota' at the top Comment by Ben October 2016

• Hi,

  (Quote)

  It means the native PHP function simplexml_load_string() is not found in your PHP setup. Here's the solution → in Page is blank with only 'Amazon SES Quota' at the top Comment by Ben October 2016

• Hi,

  (Quote)

  If you are getting SignatureDoesNotMatch does not match error, that means the IAM credentials are not copied and pasted fully into your Sendy settings.

  in SignatureDoesNotMatch error Comment by Ben October 2016

• I just checked your screenshot and saw that you entered the email tag in all uppercase. It should not be in all uppercase.

  The correct email tag is:

  [Email]

  not

  [EMAIL]

  Screenshot:
  in Personalization tags in campaigns Comment by Ben October 2016

• To add on, Amazon SES accepts all attachment file types except those listed here → http://docs.aws.amazon.com/ses/latest/DeveloperGuide/mime-types.html<…

  in .DOC .DOCX attachments support Comment by Ben October 2016

• Hi,

  (Quote)

  Edit your brand, you'll see the 'Allowed attachments file types' field where you can add more attachment file types:

  

  How to edit a brand's settings? Click the 'pencil…

  in .DOC .DOCX attachments support Comment by Ben October 2016

• Sendy version 2 and above now supports adding Google Analytics tags or any query strings when creating or editing a campaign so that it will be appended to all links in your email when you send out your campaign:

  Screenshot:
  

  in Add campaign tagging for Google Analytics Comment by Ben October 2016
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