Ben
Ben
Comments
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Hi,
Check with your host if
mod_securityis turned 'on' on your server. If so, please turn it off.Best regards,
Ben -
Hi,
There are only 2 types of bounces 'hard' and 'soft' bounces. If an email is flagged as 'Bounced' in your list, it is a hard bounce. A hard bounce means the email does not exist or no longer exist.
(Quote)You can do a searc…
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Your domain 'solutionmail.org' has a "www" redirect.
Try setting the APP_PATH in
/includes/config.phpto 'http://ww… -
Hi,
Make sure your
session.save_pathdirectory's permission is set to 0777. Make sure it's writable so that session variables can be saved, then you can login successful… -
Hi,
Your domain 'gamedevelopers.ie' has a 'WWW' redirect to 'www.gamedevelopers.ie'.
Change your APP_PATH in
/includes/config.phpto ' in Problem logging into Sendy Comment by Ben December 2014 -
Hi,
There is no need to set the 'Delivery Notifications', you can just leave it blank.
Thanks.
Best regards,
Ben -
Hi,
There's no problem in verifying both 'email' and the whole 'domain'. But it's unnecessary.
If you already verified the whole domain, there is no need to verify each individual emails belonging to that domain.
Thanks.
Hi,
(Quote)That is correct. You only need to create 1 set of bounces/complaints SNS topics/subscriptions.
For every domain or email you verify in your Amazon SES console, set the 'Notifications' to the same bounces/complaints …
Hi @ronan,
Your Amazon EC2 server was setup in 'N. Virginia' region, but you're using Amazon SES in 'Ireland' region. The distances between your EC2 server and SES serv…
Hi,
Emails marked as 'bounced' in Sendy are 'Hard bounces'. This means they permanently do not exist and is invalid. So when you add an email into a list, if the same email was marked as bounced on any other list on any brand, it will not…
Hi,
You must have manually ran the script http://your_send_installation_url/scheduled.php in your browser (shouldn't do that). The 'scheduled.php' script should …
That's because you probably did not setup a cron job for scheduled.php or you've set it up incorrectly.
Hi,
You can either upload images to a folder on your server, or upload images via the WYSIWYG editor. In your HTML code, use a an
imgHTML tag and point to the absolute …Hi,
The only available Magento integrations can be found here (under 'Third party resources') - http://sendy.co/api
Thanks.
Best regards,
BenYou can find the 'unsubscribe tag' at the bottom of the page when you create or edit a campaign.
Hi,
Include the unsubscribe tag in your email and it will turn into an 'unsubscribe' link. There is no need to create an 'unsubscribe page' with Sendy.
Best regards,
BenHi,
Sendy provides you with a subscribe form HTML code you can embed anywhere on your website.
- Go to 'View all lists' on the left sidebar
- Select your desired list
- Click 'Subscribe form' at the top right to g…
(Quote)I don't think it matters though.
Hi,
That means your cron job aren't working. Try using curl version of the cron job command instead:
curl -L -s http://sendy.hidillon.com > /dev/null 2>&1Hi,
You can print and save the report as PDF then send it to your client. The report's CSS is formatted for print.
Best regards,
Ben(Quote)Yes.
Best regards,
BenThen it's the cron job that's not working.
Alternatively, try changing your cron job command to:
curl -L -s http://your_sendy_installation_url/import-csv.php > /dev/…Try visiting http://your_sendy_installation_url/reset-cron.php to reset cron job statuses in your database. Then go to the 'Add subscribers' page. Refresh the page aft…
Hi,
(Quote)If you previously setup a cron job for CSV import, your cron job is not working. Please check if it's setup correctly by checking with your hosting support.
Best regards,
BenYou may want to edit
/includes/campaigns/bounces.phpand/includes/campaigns/complaints.phpscripts and add …