Ben

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Hi Senti,

I will consider this, but I cannot promise what will or will not be released in the next version. Hope you understand.

Thanks.

Best regards,
Ben

in Limit Users sending email based on Count Comment by Ben June 2013
Hi Senti,

This is not currently supported. I've moved this to suggestions.

Thanks.

Best regards,
Ben

in Limit Users sending email based on Count Comment by Ben June 2013
Hi @cawecoy,
(Quote)
Try manually executing the scheduled.php script in your browser and see i…

in Campaign are always in "Preparing" Comment by Ben June 2013
Once you have Open SSL installed for PHP, your unsubscribe link will look something like this:

http://yourse…

in Encrypt subscriber emails in unsubscribe url Comment by Ben June 2013
Hi @blasthaus,

Sendy encrypts all IDs and emails in the URL with AES-256-CBC encryption method (used by the U.S. government to encrypt top secret documents) using <…

in Encrypt subscriber emails in unsubscribe url Comment by Ben June 2013
Yes, it's lists.

in Emails sent to lists outside selected ones Comment by Ben June 2013
Hi @cawecoy,

It's not an issue with your server clock not synced with ntp. If it is, you won't be able to send out a campaign.

It's probably an issue with you…

in Campaign are always in "Preparing" Comment by Ben June 2013
Hi @fagionato,

I just took a closer look at your compatibility checklist and saw that curl is n…

in Blank screen when trying to install Comment by Ben June 2013
I see you're hosting Sendy on Amazon EC2, did you set port range of 0.0.0.0/0 for HTTP in your Security Group?

in Blank screen when trying to install Comment by Ben June 2013
Hi @BrittMalka,
(Quote)
I suggest not modifying any of Sendy's code unless you don't mind managing future upgrades to prevent new files from overwriting your mo…

in How Does the API thingy work? Comment by Ben June 2013
Hi @Olafg,

I've found what's causing this problem.

When I visit your Sendy URL at http://democracynyc.org…

in mod_rewrite confusion. Host, server and .htaccess says Yes, sendy compatibility check says No. Comment by Ben June 2013
Hi @fagionato,

Do you have a firewall blocking connections?

Thanks.

Best regards,
Ben

in Blank screen when trying to install Comment by Ben June 2013
Hi @chrisbum,

Can you please send these error messages to MediaTemple support, they should know what is going on and how to fix it for you.

Thanks.

B…

in Can't get past login Comment by Ben June 2013
It's sounds like an issue with session.save_path for PHP. Can you please check with MediaTemple whether session.sav…
in Can't get past login Comment by Ben June 2013


    
                
            
                Hi @Olafg,

Thanks for the login credentials. I did a test and figured that your server can't read POST data. That is why Sendy keeps giving you the error message "Pleas…            
            
                in                     mod_rewrite confusion.  Host, server and .htaccess says Yes, sendy compatibility check says No.
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @Olafg,

Please PM me your FTP login and database access (eg. phpmyadmin or hosting control panel)

Thanks.

Best regards,

Ben
            
            
                in                     mod_rewrite confusion.  Host, server and .htaccess says Yes, sendy compatibility check says No.
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @tnktp,

Did you set the list column in 
            

                in                     Emails sent to lists outside selected ones
                Comment by Ben
                June 2013
            

        

    

    
                
            
                Thanks Brenz,

I received your login credentials.

I can confirm your server is blocking connections. In the /includes/campaigns/bounces.php script, I included few…            
            
                in                     SNS stuck on PendingConfirmation
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @chrisbum,

When you log in, do you get an error that says "Incorrect password or user does not exist."?

Thanks.

Best regards,

Ben
            
            
                in                     Can't get past login
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @Olafg,

What the note on the left of the installation page meant was that, if you don't get a 404 error after install, then you have mod_rewrite enabled and there is…            
            
                in                     mod_rewrite confusion.  Host, server and .htaccess says Yes, sendy compatibility check says No.
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi,

Thanks for the suggestion, I appreciate it. Have you requested Amazon for "extended access" to raise your limits? http://aws.amazon.com/ses/extendedaccessrequest…            

            
                in                     Secondary SMTP Platform to use after Exhausting Amazon Limits
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @Olafg,

Did you happen to read the note on the left sidebar at the installation page saying not all hosts detects mod_rewrite especially shared ones and if you get a…            
            
                in                     mod_rewrite confusion.  Host, server and .htaccess says Yes, sendy compatibility check says No.
                Comment by Ben
                June 2013
            
        
    
    
                
            
                When making a self hosted software for the masses, it's hard to do something like this. Some hosts, especially shared ones have lots of restrictions, most does not let PHP run commands via scripts.

If you want an alternative, try running …            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                The command line way of doing this is the cron job. I'm just wondering if you cron job is working.
            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Before switching to Apache, can you try one last thing. Try executing the import-csv.php directly in your browser and see if the import starts to move?
            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Thanks @Cory. Just to let you know this has been fixed in the just released version 1.1.7.2.
            
            
                in                     CSV export issue with commas
                Comment by Ben
                June 2013
            
        
    
    
                
            
                
(Quote)


Yes you can completely remove them now. Thanks.
            
            
                in                     Queue stuck at 100% even after bug fix in V1.1.7.1
                Comment by Ben
                June 2013
            
        
    
    
                
            
                @vsm Don't worry about it, the version cookie set by Sendy last a day before it removes itself. You'll only see the new update alert at least after a few hours.

Thanks.
            

                in                     Queue stuck at 100% even after bug fix in V1.1.7.1
                Comment by Ben
                June 2013
            
        
    
    
                
            
                To solve the issue right now, do not delete the queue.

Login to your database directly
Select the campaigns table
Change the value of the 
                in                     Queue stuck at 100% even after bug fix in V1.1.7.1
                Comment by Ben
                June 2013
            

        

    

    
                
            
                @vsm Upgrade to 1.1.7.2 to fix this.
            
            
                in                     Queue stuck at 100% even after bug fix in V1.1.7.1
                Comment by Ben
                June 2013
            
        
    
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