Troubleshooting

Discussion List

• Autoresponders stopped sending while regular campaigns are still sending

  Resolved 173 views 4 comments 0 points Most recent by ed33 May 2017
• Sending campaigns via third party SMTP

  Resolved 344 views 3 comments 0 points Most recent by cwms May 2017
• Links in newsletter pointing to old Sendy install after migration

  Resolved 140 views 5 comments 0 points Most recent by rajaindian May 2017
• Non-AWS SMTP server configuration

  Resolved 1.6K views 2 comments 0 points Most recent by Ben May 2017
• Importing into a list

  Resolved 278 views 3 comments 0 points Most recent by marywingo May 2017
• CSV import hanging

  Resolved 453 views 2 comments 0 points Most recent by Ben May 2017
• This is a non-secure form message

  Resolved 785 views 3 comments 0 points Most recent by andyha April 2017
• Installation page reloads

  Resolved 122 views 2 comments 0 points Most recent by Ben April 2017
• Welcome / opt-in emails not being sent

  Resolved 291 views 2 comments 0 points Most recent by Ben April 2017
• Users automatically unsubscribed

  Resolved 1.6K views 3 comments 0 points Most recent by sirkong April 2017
• Login box disappeared

  Resolved 117 views 2 comments 0 points Most recent by Ben April 2017
• 404 error for one brand

  Resolved 188 views 2 comments 0 points Most recent by Ben April 2017
• [Dreamhost] Autoresponder not working / steps included

  Resolved 597 views 3 comments 0 points Most recent by wbryant April 2017
• Thank you email not sent

  Resolved 198 views 3 comments 0 points Most recent by ekatronik April 2017
• Body not loading only header after logged in

  Resolved 130 views 4 comments 0 points Most recent by Ben April 2017
• AccessDenied even after attaching AmazonSNSFullAccess policy

  Resolved 670 views 3 comments 0 points Most recent by mjs2020 April 2017
• Unable to send out emails

  Resolved 326 views 2 comments 0 points Most recent by Ben April 2017
• I forgot to enter AWS keys and it went to a blank page

  Resolved 179 views 2 comments 0 points Most recent by Ben March 2017
• Sendy redirecting to IP address?

  Resolved 324 views 2 comments 0 points Most recent by Ben March 2017
• Request Entity Too Large error

  Resolved 284 views 2 comments 0 points Most recent by Ben March 2017
• Unlicensed domain

  Resolved 488 views 2 comments 0 points Most recent by Ben March 2017
• Moved to a different domain, everything works except links in emails break and it shows 0 opens

  Resolved 260 views 3 comments 0 points Most recent by Shelley March 2017
• [PHP 7 / Ubuntu 16.04.2] Outgoing connections blocked

  Resolved 695 views 3 comments 0 points Most recent by apizzini March 2017
• Can't save autoresponder

  Resolved 214 views 2 comments 0 points Most recent by Ben March 2017
• Unable to verify and setup bounces & complaints handling

  Resolved 835 views 2 comments 0 points Most recent by Ben March 2017
• Can't communicate with Amazon SNS API for bounces/complaints handling?

  Resolved 997 views 3 comments 0 points Most recent by eriqjaffe February 2017
• Colon missing from http in unsubscribe link

  Resolved 966 views 4 comments 0 points Most recent by Ben February 2017
• [Debian OS] Sendy's interface not changed to the language I selected

  Resolved 266 views 3 comments 0 points Most recent by Welio February 2017
• Which cron job resets monthly email limits?

  Resolved 247 views 2 comments 0 points Most recent by Ben February 2017
• Not found after installation

  Resolved 155 views 3 comments 0 points Most recent by envioweb February 2017