Troubleshooting

Discussion List

• Unlicensed domain

  Resolved 500 views 2 comments 0 points Most recent by Ben March 2017
• Moved to a different domain, everything works except links in emails break and it shows 0 opens

  Resolved 272 views 3 comments 0 points Most recent by Shelley March 2017
• [PHP 7 / Ubuntu 16.04.2] Outgoing connections blocked

  Resolved 728 views 3 comments 0 points Most recent by apizzini March 2017
• Can't save autoresponder

  Resolved 236 views 2 comments 0 points Most recent by Ben March 2017
• Unable to verify and setup bounces & complaints handling

  Resolved 868 views 2 comments 0 points Most recent by Ben March 2017
• Can't communicate with Amazon SNS API for bounces/complaints handling?

  Resolved 1K views 3 comments 0 points Most recent by eriqjaffe February 2017
• Colon missing from http in unsubscribe link

  Resolved 1K views 4 comments 0 points Most recent by Ben February 2017
• [Debian OS] Sendy's interface not changed to the language I selected

  Resolved 300 views 3 comments 0 points Most recent by Welio February 2017
• Which cron job resets monthly email limits?

  Resolved 255 views 2 comments 0 points Most recent by Ben February 2017
• Not found after installation

  Resolved 164 views 3 comments 0 points Most recent by envioweb February 2017
• 404 result when saving drip campaign

  Resolved 281 views 5 comments 0 points Most recent by dominicbarrios January 2017
• Email addresses with plus signs aren't accepted with the standard subscribe form

  Resolved 226 views 3 comments 0 points Most recent by digitalquery January 2017
• Unable to add some email addresses in our list

  Resolved 476 views 3 comments 0 points Most recent by greenroua1 January 2017
• Interface not loaded fully due to 'Call to a member function seekto() on null' error

  Resolved 1.3K views 3 comments 0 points Most recent by dino January 2017
• Settings page almost blank, can't add brand or see footer

  Resolved 881 views 5 comments 0 points Most recent by danmackie January 2017
• Blank page with only top bar loaded

  Resolved 249 views 4 comments 0 points Most recent by glynster January 2017
• Some email addresses aren't being imported

  Resolved 173 views 3 comments 0 points Most recent by developersvault January 2017
• Clicking on draft campaign doesn't do anything

  Resolved 177 views 3 comments 0 points Most recent by dusanceko December 2016
• Not Found The requested URL /app.php was not found on this server.

  Resolved 850 views 3 comments 0 points Most recent by Wolke7Hoch2 December 2016
• Cannot import email address

  Resolved 325 views 3 comments 0 points Most recent by intertex December 2016
• Image uploading but WYSIWYG does nothing

  Resolved 196 views 2 comments 0 points Most recent by pablocapp December 2016
• Error Signature Does Not Match

  Resolved 153 views 2 comments 0 points Most recent by Ben December 2016
• Save & Next Starts Upload

  Resolved 202 views 3 comments 0 points Most recent by eldon December 2016
• Emoji not displaying correctly

  Resolved 1.2K views 2 comments 0 points Most recent by Ben December 2016
• Keeps getting redirected back to login page

  Resolved 1.6K views 7 comments 0 points Most recent by barryg01 December 2016
• Request Entity Too Large

  Resolved 756 views 2 comments 0 points Most recent by Ben December 2016
• Problem with cronjob and Greek characters

  Resolved 216 views 2 comments 0 points Most recent by Ben December 2016
• Blank page issue on Amazon Lightsail

  Resolved 762 views 3 comments 0 points Most recent by Ben December 2016
• Cannot login to Sendy

  Resolved 2.2K views 7 comments 0 points Most recent by paulmcf December 2016
• Can't get CSV of contacts to import

  Resolved 360 views 3 comments 0 points Most recent by bigmillz November 2016