Troubleshooting

Discussion List

• My autoresponder emails are not delivering accurately

  Resolved 186 views 2 comments 0 points Most recent by Ben June 2018
• 403 Error when saving Campaign or List

  Resolved 1.1K views 3 comments 0 points Most recent by mollemac June 2018
• Weird link appearing in reports

  Resolved 259 views 2 comments 0 points Most recent by Ben June 2018
• Where are the cron job instructions?

  Resolved 938 views 2 comments 0 points Most recent by Ben June 2018
• Personalisation tags in test emails

  Resolved 521 views 2 comments 0 points Most recent by Ben June 2018
• mod_rewrite is not enabled

  Resolved 3.6K views 2 comments 0 points Most recent by Ben June 2018
• Sendy always jump back to login page

  Resolved 433 views 2 comments 0 points Most recent by Ben June 2018
• Sending a thank you email, Name and Email not parsed

  Resolved 204 views 3 comments 0 points Most recent by h22uk May 2018
• Headers and client library minor version mismatch

  Resolved 983 views 2 comments 0 points Most recent by Ben May 2018
• Login redirects back to login page

  Resolved 1.9K views 2 comments 0 points Most recent by Ben May 2018
• Not able to import all contact

  Resolved 189 views 2 comments 0 points Most recent by Ben May 2018
• [reconsent] tag

  Resolved 255 views 2 comments 0 points Most recent by Ben May 2018
• Name and email tags not parsed for thank you emails

  Resolved 108 views 2 comments 0 points Most recent by Ben May 2018
• CSV import error

  Resolved 288 views 2 comments 0 points Most recent by Ben May 2018
• Campaign report's statistics is showing 0 open and 0 link clicks, and links aren't working

  Resolved 681 views 5 comments 0 points Most recent by Ian May 2018
• Not sending

  Resolved 215 views 2 comments 0 points Most recent by Ben April 2018
• 'OptInRequired' error

  Resolved 165 views 2 comments 0 points Most recent by Ben April 2018
• confirmation_link is not clickable in some email clients. How to create a fully formatted link?

  Resolved 343 views 2 comments 0 points Most recent by Ben April 2018
• CSS style code being added via WYSIWYG editor

  Resolved 310 views 3 comments 0 points Most recent by gigaboy April 2018
• I get a weird preview of the newsletter

  Resolved 137 views 2 comments 0 points Most recent by Ben March 2018
• Unsubscribe link in real campaign says it is a test

  Resolved 2.2K views 3 comments 0 points Most recent by Auerbach March 2018
• Cron job on hostgator

  Resolved 468 views 3 comments 0 points Most recent by dzagana March 2018
• Login page logs in and out again automatically

  Resolved 228 views 2 comments 0 points Most recent by brokernyc March 2018
• Can't save edited subscriber info in modal window

  Resolved 134 views 2 comments 0 points Most recent by Ben February 2018
• Immediate Autoresponder not being sent upon API subscription

  Resolved 259 views 3 comments 0 points Most recent by adsmith2929 February 2018
• No segments found for this list

  Resolved 203 views 2 comments 0 points Most recent by Ben February 2018
• Verified email address but not showing up as so in Sendy

  Resolved 363 views 3 comments 0 points Most recent by BenR January 2018
• Can't get past login screen

  Resolved 1K views 5 comments 0 points Most recent by Ben January 2018
• SparkPost SMTP with Sendy

  Resolved 372 views 2 comments 0 points Most recent by Ben January 2018
• Sendgrid SMTP on DigitalOcean server

  Resolved 1.1K views 5 comments 0 points Most recent by sirkong January 2018