Troubleshooting

Discussion List

• Not able to import all contact

  Resolved 174 views 2 comments 0 points Most recent by Ben May 2018
• [reconsent] tag

  Resolved 232 views 2 comments 0 points Most recent by Ben May 2018
• Name and email tags not parsed for thank you emails

  Resolved 95 views 2 comments 0 points Most recent by Ben May 2018
• CSV import error

  Resolved 257 views 2 comments 0 points Most recent by Ben May 2018
• Campaign report's statistics is showing 0 open and 0 link clicks, and links aren't working

  Resolved 645 views 5 comments 0 points Most recent by Ian May 2018
• Not sending

  Resolved 205 views 2 comments 0 points Most recent by Ben April 2018
• 'OptInRequired' error

  Resolved 152 views 2 comments 0 points Most recent by Ben April 2018
• confirmation_link is not clickable in some email clients. How to create a fully formatted link?

  Resolved 303 views 2 comments 0 points Most recent by Ben April 2018
• CSS style code being added via WYSIWYG editor

  Resolved 293 views 3 comments 0 points Most recent by gigaboy April 2018
• I get a weird preview of the newsletter

  Resolved 121 views 2 comments 0 points Most recent by Ben March 2018
• Unsubscribe link in real campaign says it is a test

  Resolved 2.1K views 3 comments 0 points Most recent by Auerbach March 2018
• Cron job on hostgator

  Resolved 419 views 3 comments 0 points Most recent by dzagana March 2018
• Login page logs in and out again automatically

  Resolved 215 views 2 comments 0 points Most recent by brokernyc March 2018
• Can't save edited subscriber info in modal window

  Resolved 112 views 2 comments 0 points Most recent by Ben February 2018
• Immediate Autoresponder not being sent upon API subscription

  Resolved 244 views 3 comments 0 points Most recent by adsmith2929 February 2018
• No segments found for this list

  Resolved 185 views 2 comments 0 points Most recent by Ben February 2018
• Verified email address but not showing up as so in Sendy

  Resolved 341 views 3 comments 0 points Most recent by BenR January 2018
• Can't get past login screen

  Resolved 1K views 5 comments 0 points Most recent by Ben January 2018
• SparkPost SMTP with Sendy

  Resolved 351 views 2 comments 0 points Most recent by Ben January 2018
• Sendgrid SMTP on DigitalOcean server

  Resolved 1K views 5 comments 0 points Most recent by sirkong January 2018
• Save & Next Campaign 403 Forbidden error

  Resolved 714 views 2 comments 0 points Most recent by Ben December 2017
• How to verify if session.save_path is working

  Resolved 275 views 2 comments 0 points Most recent by Ben December 2017
• Cronjob killed - how to resume sending?

  Resolved 531 views 2 comments 0 points Most recent by Ben December 2017
• Bounce/complaint handling isn't configuring

  Resolved 1.5K views 6 comments 0 points Most recent by Ben December 2017
• Amazon SES quota not the same in Sendy dashboard

  Resolved 183 views 2 comments 0 points Most recent by Ben November 2017
• Last Activity segment error

  Resolved 217 views 3 comments 0 points Most recent by Ben November 2017
• Bounces and complaints handling errors

  Resolved 398 views 2 comments 0 points Most recent by Ben November 2017
• Trackable links redirects to localhost

  Resolved 259 views 2 comments 0 points Most recent by Ben November 2017
• Redirect back to login page after logging in

  Resolved 661 views 3 comments 0 points Most recent by Prashant November 2017
• Unnecessary source code is automatically added to WYSIWYG editor

  Resolved 191 views 2 comments 0 points Most recent by Ben November 2017