Troubleshooting

Discussion List

• Complete contact list isn't importing and the uploading status kept buffering

  Resolved 251 views 2 comments 0 points Most recent by Ben March 2023
• Custom Field of [city] not being imported by Sendy

  Resolved 183 views 2 comments 0 points Most recent by Ben February 2023
• Sendy autoresponders not going out

  Resolved 345 views 2 comments 0 points Most recent by Ben January 2023
• Cannot Login

  Resolved 712 views 2 comments 0 points Most recent by Ben January 2023
• active-subscriber-info api call broken with v6?

  Resolved 597 views 2 comments 0 points Most recent by Ben January 2023
• Error: InvalidClientTokenId

  Resolved 178 views 2 comments 0 points Most recent by Ben December 2022
• Click tracking isn't working

  Resolved 415 views 2 comments 0 points Most recent by Ben December 2022
• 504 Gateway Error while choosing multiple lists

  Resolved 515 views 2 comments 0 points Most recent by Ben December 2022
• Code at Top of Email

  Resolved 802 views 2 comments 0 points Most recent by Ben November 2022
• 0% open rate but unique clicks being tracked

  Resolved 724 views 5 comments 0 points Most recent by fstelzner October 2022
• Brand page is blank

  Resolved 332 views 2 comments 0 points Most recent by Ben October 2022
• Server issues what is the problem

  Resolved 555 views 2 comments 0 points Most recent by Ben October 2022
• Unable to save campaign - Unknown column 'web_version_lang' in 'field list'

  Resolved 155 views 2 comments 0 points Most recent by Ben October 2022
• SignatureDoesNotMatch

  Resolved 367 views 2 comments 0 points Most recent by Ben October 2022
• Can't login to Sendy

  Resolved 1.7K views 2 comments 0 points Most recent by Ben August 2022
• Unable to connect to Zapier

  Resolved 367 views 3 comments 0 points Most recent by terskac July 2022
• Blank page after clicking save & next

  Resolved 245 views 2 comments 0 points Most recent by Ben July 2022
• Can't send emails. says domain is invalid but it is verified. and no sandbox

  Resolved 902 views 2 comments 0 points Most recent by Ben July 2022
• Internal server error when saving list settings

  Resolved 447 views 3 comments 0 points Most recent by alexcowles June 2022
• Housekeeping inactive subscribers not loading

  Resolved 334 views 3 comments 0 points Most recent by sioulisn June 2022
• Updated Sendy but still see new version notification in the footer

  Resolved 321 views 2 comments 0 points Most recent by Ben June 2022
• Issue while converting to WYSIWYG editor (lines of code appearing from nowhere)

  Resolved 491 views 2 comments 0 points Most recent by Ben June 2022
• Saving brand settings returns a blank page

  Resolved 391 views 2 comments 0 points Most recent by Ben June 2022
• Opened emails showing "0"

  Resolved 456 views 2 comments 0 points Most recent by Ben April 2022
• No emails sending

  Resolved 386 views 1 comment 0 points Most recent by Ben April 2022
• Sendy + Postmark Broadcast Streams (SMTP)

  1.1K views 7 comments 0 points Most recent by crazygooddigital March 2022
• Unsubscribing users via API for one specific list only

  Resolved 273 views 2 comments 0 points Most recent by Ben March 2022
• Problem with API when deleting user from list

  Resolved 392 views 8 comments 0 points Most recent by Remi March 2022
• 404s on webversion and unsubscribe links

  Resolved 307 views 3 comments 0 points Most recent by skeeterz71 February 2022
• How Amazon Feedback notifications automatically setup?

  Resolved 622 views 5 comments 0 points Most recent by beeking February 2022