Troubleshooting

Discussion List

• Wrong analytics

  Resolved 213 views 2 comments 0 points Most recent by Ben January 2022
• Unable to communicate with Amazon SES API

  Resolved 760 views 3 comments 0 points Most recent by Kendecooman January 2022
• Email list is not importing even with cron job

  Resolved 876 views 3 comments 0 points Most recent by sudhanshusks December 2021
• Login page is blank

  Resolved 363 views 2 comments 0 points Most recent by Ben December 2021
• Error communicating with Amazon SNS API

  Resolved 174 views 2 comments 0 points Most recent by Ben December 2021
• Autoresponder not working

  Resolved 771 views 7 comments 0 points Most recent by Ben December 2021
• Segments not updating

  Resolved 483 views 2 comments 0 points Most recent by Ben November 2021
• Some email address in the list not receiving the email

  Resolved 331 views 2 comments 0 points Most recent by Ben November 2021
• I am getting 500 server error - not enough resource on web

  Resolved 278 views 3 comments 0 points Most recent by sudhanshusks November 2021
• Autoresponder Not Working.

  Resolved 1.6K views 3 comments 0 points Most recent by steve_g November 2021
• 500 error when switching between WYSIWYG and HTML

  Resolved 242 views 4 comments 0 points Most recent by SageMichael October 2021
• New brand, does not send test mail. Gets stuck sending mailing at 99%. Other brands work fine!

  Resolved 814 views 3 comments 0 points Most recent by EJBJane September 2021
• Session Timeout with shared hosting - warning

  Resolved 623 views 1 comment 0 points Most recent by Ben September 2021
• Setting up Sendy on Mac OS localhost

  Resolved 519 views 3 comments 0 points Most recent by zattak September 2021
• Unsubscribe Qty is not showing up on the report

  Resolved 156 views 3 comments 0 points Most recent by tweakservers August 2021
• Yet another 404 error post

  Resolved 1.7K views 9 comments 0 points Most recent by northcutt August 2021
• Custom Domain location problem

  Resolved 943 views 20 comments 0 points Most recent by Ben August 2021
• Button shakes when sending or scheduling campaign

  Resolved 113 views 3 comments 0 points Most recent by zql August 2021
• gettext?

  Resolved 363 views 2 comments 0 points Most recent by Ben August 2021
• Unable to disable two factor authentication

  Resolved 372 views 7 comments 0 points Most recent by Marc July 2021
• Unable to add a new brand

  Resolved 105 views 2 comments 0 points Most recent by Ben July 2021
• Campaign sent but emails not delivered

  Resolved 1.3K views 2 comments 0 points Most recent by Ben June 2021
• Unable to verify and setup bounces & complaints

  Resolved 398 views 3 comments 0 points Most recent by iteracion June 2021
• Segments not automatically updating

  Resolved 584 views 3 comments 0 points Most recent by Bryson June 2021
• No more preview or webversion

  Resolved 266 views 3 comments 0 points Most recent by holger June 2021
• Cannot disable Two Factor Authentication on client account

  Resolved 171 views 2 comments 0 points Most recent by Ben June 2021
• Welcome and thank you emails not being sent

  Resolved 1K views 3 comments 0 points Most recent by justus June 2021
• Schedule campaign inside Brand account

  Resolved 271 views 3 comments 0 points Most recent by obiweb June 2021
• Help with updating

  Resolved 737 views 7 comments 0 points Most recent by dunndealpr June 2021
• InvalidClientTokenId error

  Resolved 2.1K views 5 comments 0 points Most recent by Ben May 2021