Troubleshooting

Discussion List

• Using Custom Fields as Tags?

  Resolved 910 views 2 comments 0 points Most recent by Ben October 2020
• List box wiggles when trying to send campaign

  Resolved 105 views 3 comments 0 points Most recent by Stacy October 2020
• Upgrade still showing old version number

  Resolved 288 views 3 comments 0 points Most recent by ChrisHB September 2020
• Failed to open /uploads/csvs/ directory

  Resolved 83 views 2 comments 0 points Most recent by Ben September 2020
• Non-user fault on "Can't connect to database"

  Resolved 435 views 1 comment 0 points Started by kubenqpl August 2020
• 300 Multiple Choices

  Resolved 218 views 3 comments 0 points Most recent by lbonillaii August 2020
• Login page was not found 404

  Resolved 1.4K views 7 comments 0 points Most recent by wilkinson_k August 2020
• Custom field not displaying with tag

  Resolved 705 views 9 comments 0 points Most recent by Degan August 2020
• Campaign page very slow [send-to.php]

  Resolved 563 views 3 comments 0 points Most recent by RazvanM August 2020
• Strange code appears when selecting lists

  Resolved 216 views 3 comments 0 points Most recent by whatwewa August 2020
• My website moved, now Sendy is not sending emails

  Resolved 212 views 2 comments 0 points Most recent by Ben August 2020
• Campaign sent to 0 recipients (Ubuntu & PHP 7)

  Resolved 12.1K views 7 comments 0 points Most recent by thomthom July 2020
• Sendy works (Domain, Hosting, AWS etc.) - Except it sends no emails

  Resolved 523 views 4 comments 0 points Most recent by larsch July 2020
• Redirected to log in page after migrating to Cloudways

  Resolved 349 views 5 comments 0 points Most recent by spyros July 2020
• Sendy is not loading properly for me

  Resolved 476 views 5 comments 0 points Most recent by alchemist July 2020
• Getting 500 error

  Resolved 746 views 3 comments 0 points Most recent by muzu July 2020
• [Ubuntu] Autoresponder open and click stats not working

  Resolved 87 views 2 comments 0 points Most recent by Ben July 2020
• Dashes imported as "malformed" in CSV

  Resolved 515 views 6 comments 0 points Most recent by Ben June 2020
• Emails not sending (in sandbox mode)

  Resolved 259 views 2 comments 0 points Most recent by Ben June 2020
• How to see SMTP log?

  Resolved 1.5K views 2 comments 0 points Most recent by Ben June 2020
• Any clues on what might be periodically deleting functions.php?

  Resolved 504 views 2 comments 0 points Most recent by Ben June 2020
• Using custom fields in email

  Resolved 469 views 2 comments 0 points Most recent by Ben June 2020
• Redirects have stopped working

  Resolved 557 views 3 comments 0 points Most recent by mattapex June 2020
• 404 error at login page

  Resolved 747 views 5 comments 0 points Most recent by equanimous May 2020
• Opens tracking for custom domain

  Resolved 433 views 11 comments 0 points Most recent by dberning May 2020
• Only cron job for CSV not working

  Resolved 685 views 7 comments 0 points Most recent by flarios May 2020
• Error when editing autoresponder

  Resolved 196 views 3 comments 0 points Most recent by flurbix May 2020
• Code appearing in template

  Resolved 169 views 2 comments 0 points Most recent by Tenerifekiwi April 2020
• Save brand redirects to blank page

  Resolved 176 views 2 comments 0 points Most recent by Yoton April 2020
• Confirmation email not received - Using Thrive Themes

  Resolved 480 views 7 comments 0 points Most recent by steveuk April 2020