Troubleshooting

Discussion List

• Zapier can connect, but it is not adding subscribers

  Resolved 170 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 764 views 2 comments 0 points Most recent by Ben August 2019
• Custom success URL not redirecting

  Resolved 614 views 8 comments 0 points Most recent by activ_x August 2019
• Newsletter being delivered as Gooblygook

  Resolved 70 views 2 comments 0 points Most recent by Ben August 2019
• Unlicensed custom domain license error

  Resolved 403 views 2 comments 0 points Most recent by Ben August 2019
• Re-import email lists

  Resolved 118 views 3 comments 0 points Most recent by grebmork August 2019
• Save & Next Campaign 403 Forbidden error

  Resolved 403 views 2 comments 0 points Most recent by Ben August 2019
• Uncaught Error: Call to undefined function curl_init()

  Resolved 687 views 2 comments 0 points Most recent by Ben July 2019
• Everything seems to be correct, but emails aren't being delivered.

  Resolved 98 views 3 comments 0 points Most recent by Kris_Radcliffe July 2019
• Cron job for scheduler and autoresponders

  Resolved 831 views 3 comments 0 points Most recent by AktivProfessional July 2019
• [Ubuntu] 500 error when viewing webversion of newsletter

  Resolved 191 views 3 comments 0 points Most recent by Camnomis July 2019
• Login returns "Please fill in both email and password"

  Resolved 278 views 1 comment 0 points Started by sesi200 July 2019
• Recipients receive unsubscribe message after campaign

  Resolved 128 views 3 comments 0 points Most recent by Shinteetah July 2019
• Campaigns sent but emails not received

  Resolved 1.1K views 3 comments 0 points Most recent by trvltrend June 2019
• Sending emails via third party SMTP

  Resolved 621 views 4 comments 0 points Most recent by zephyricalme June 2019
• Can't change brand logo

  Resolved 334 views 2 comments 0 points Most recent by Ben June 2019
• How to get plain text response from subscribe API

  Resolved 535 views 2 comments 0 points Most recent by Ben June 2019
• WYSIWYG editor disabled for templates in version 4.0.3

  Resolved 160 views 2 comments 0 points Most recent by Ben June 2019
• Emails not send in some brands

  Resolved 92 views 2 comments 0 points Most recent by Ben June 2019
• Getting 'Unlicensed custom domains' after updating

  Resolved 332 views 3 comments 0 points Most recent by srinathr June 2019
• Can't create campaign with click tracking

  Resolved 254 views 3 comments 0 points Most recent by Ben May 2019
• Getting 'Can't connect to database' error - everything is enabled including mod_rewrite and msqli

  Resolved 149 views 2 comments 0 points Most recent by Ben May 2019
• Strange code in WYSIWYG editor

  Resolved 317 views 5 comments 0 points Most recent by Ben May 2019
• Domain verification failure in region EU (Ireland)

  Resolved 231 views 2 comments 0 points Most recent by Ben May 2019
• Login page keeps reloading in Google Chrome

  Resolved 3.9K views 6 comments 0 points Most recent by Ben May 2019
• Some emails can't be imported

  Resolved 116 views 2 comments 0 points Most recent by Ben April 2019
• Import goes to a blank page

  Resolved 412 views 3 comments 0 points Most recent by SpeakInConfidence April 2019
• Test emails not sending

  Resolved 991 views 2 comments 0 points Most recent by Ben April 2019
• WYSIWYG editor missing when creating campaign or template

  Resolved 186 views 3 comments 0 points Most recent by starkllr April 2019
• Strange code in template?

  Resolved 137 views 3 comments 0 points Most recent by TLT April 2019