Troubleshooting

Discussion List

• Problem in uploading a template with images in WYSIWYG

  Resolved 304 views 2 comments 0 points Most recent by Ben October 2019
• Code is appended to email template

  Resolved 455 views 2 comments 0 points Most recent by Ben October 2019
• Unsubscribe message "Invalid email address"

  Resolved 532 views 3 comments 0 points Most recent by Carmen October 2019
• Sending with SMTP

  Resolved 2.9K views 2 comments 0 points Most recent by Ben October 2019
• Error after adding brand

  Resolved 340 views 3 comments 0 points Most recent by smile October 2019
• Mobile display not correct when coding HTML email

  Resolved 207 views 2 comments 0 points Most recent by Ben October 2019
• Opens and clicks not tracking

  Resolved 335 views 2 comments 0 points Most recent by Ben September 2019
• [currentmonth] [currentdaynumber] [currentyear] tags in 'Thank You' email

  Resolved 319 views 3 comments 0 points Most recent by messtudios September 2019
• Link no longer exists in email campaigns

  Resolved 480 views 3 comments 0 points Most recent by PeterSchulze September 2019
• Upgrading to PHP 7.3 and Zapier

  Resolved 399 views 2 comments 0 points Most recent by Ben September 2019
• Correctly displaying accented or foreign characters

  Resolved 134 views 1 comment 0 points Started by toddm August 2019
• Zapier can connect, but it is not adding subscribers

  Resolved 186 views 3 comments 0 points Most recent by johnakr August 2019
• Email is verified but domain is pending verification in Amazon SES console

  Resolved 808 views 2 comments 0 points Most recent by Ben August 2019
• Custom success URL not redirecting

  Resolved 655 views 8 comments 0 points Most recent by activ_x August 2019
• Newsletter being delivered as Gooblygook

  Resolved 87 views 2 comments 0 points Most recent by Ben August 2019
• Unlicensed custom domain license error

  Resolved 443 views 2 comments 0 points Most recent by Ben August 2019
• Re-import email lists

  Resolved 143 views 3 comments 0 points Most recent by grebmork August 2019
• Save & Next Campaign 403 Forbidden error

  Resolved 446 views 2 comments 0 points Most recent by Ben August 2019
• Uncaught Error: Call to undefined function curl_init()

  Resolved 711 views 2 comments 0 points Most recent by Ben July 2019
• Everything seems to be correct, but emails aren't being delivered.

  Resolved 124 views 3 comments 0 points Most recent by Kris_Radcliffe July 2019
• Cron job for scheduler and autoresponders

  Resolved 887 views 3 comments 0 points Most recent by AktivProfessional July 2019
• [Ubuntu] 500 error when viewing webversion of newsletter

  Resolved 222 views 3 comments 0 points Most recent by Camnomis July 2019
• Login returns "Please fill in both email and password"

  Resolved 306 views 1 comment 0 points Started by sesi200 July 2019
• Recipients receive unsubscribe message after campaign

  Resolved 156 views 3 comments 0 points Most recent by Shinteetah July 2019
• Campaigns sent but emails not received

  Resolved 1.2K views 3 comments 0 points Most recent by trvltrend June 2019
• Sending emails via third party SMTP

  Resolved 686 views 4 comments 0 points Most recent by zephyricalme June 2019
• Can't change brand logo

  Resolved 372 views 2 comments 0 points Most recent by Ben June 2019
• How to get plain text response from subscribe API

  Resolved 576 views 2 comments 0 points Most recent by Ben June 2019
• WYSIWYG editor disabled for templates in version 4.0.3

  Resolved 179 views 2 comments 0 points Most recent by Ben June 2019
• Emails not send in some brands

  Resolved 125 views 2 comments 0 points Most recent by Ben June 2019